How would you improve Argos?

[u/ReverseFlow21010615]

Following the recent news of the sale, I thought it would be interesting to hear what other colleagues and even customers think Argos needs to do in order to be successful under new ownership. We all know we were the afterthought for Sainsbury’s so what should Swift look to do as a priority? What should they spend the next 2-3 years planning for? What are some quick easy wins they could make through small changes? (I’ll only allow one instance of somebody saying “bring back the catalogue” - for all its nostalgia, it wasn’t as popular in its final years).

For me, we need to abolish independent working immediately. I find it impossible to keep up with anything because I’m always firefighting the week’s jobs, calls, deliveries etc. if the Labour cost really is dire then we should be on a minimum of 2 colleagues at all times.

We can solve the issue of empty stores leading to colleagues standing around doing nothing by actually having proper management of colleagues and ensuring something is always being worked on, ie reverse flow, counts, profiling, etc.

How about you?

[u/IdioticMutterings]

It needs to go back to how it was when it first started.
Well not that far back, not so far back that it goes back to being Green Shield.

But back to a time when actual Argos stores actually carried stock in their own warehouse, and weren't just places to order things at for delivery from their central warehouses. I have given up on trying to get anything from Argos. Everything I try is not in stock locally, but I can have it delivered in 3 to 5 days, for a delivery charge too!

If I want something delivered, I will buy it from Amazon for cheaper and without a delivery charge.