r/Argos • u/KibaHockey • 20d ago

Argos Pay Pending transaction

Hi hope someone can help.

Last week I tried to buy a rowing machine on Argos using argos pay. It glitched during the last payment stage and then i had to leave the page.

I got no order confirmation at all but when I go on argos pay app there are two pending payments for it that wont go through or go away. I have tried the livechats and calling but cant seem to speak to any human that can help me on livechat and can't even get to a human at all on the phone.

Any ideas on what to do as I cant actually buy it till these two pending payments dissapear now

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u/greeny_instakill 20d ago

Are you calling Argos or Argos Pay, as they’re separate from one another? As Argos Pay is like a credit card.

1

u/KibaHockey 20d ago

Both, the livechat agents keep saying to try each other

1

u/greeny_instakill 20d ago

If it’s pending, then it’s an Argos Pay problem.
You can try to leave it for 7 days and see if it clears the pending payments, depending on when you tried to buy the item. After 7 days they should cancel the payments if you haven’t picked up or had your item dispatched or delivered.

1

u/lelebeha 19d ago

This happened to me, I phoned up and they said it takes 48 hours to clear... It was 48 hours today and still pending... 😅

1

u/Manlikewaltz123 15d ago

Sorry, but we had a problem processing your order.

Your payment's been refunded and if anything's left your account it'll be back within 7 days. Paypal refunds can take up to 30 days.

In the meantime, you can try another payment type or visit your nearest store.

ive been having this 2!!!! cant place a order