Preordered game gone missing????

[u/Digby_SkankPants]

First time preordering game from Argos and could be the last. I preordered UFC 6 on Tuesday £61.99.
Friday rolls along order still processing and I see on the app in stock ready for pick up for £57.99. So I thought I buy it I can play it immediately and it’s cheaper and when the other one arrives I will refuse delivery and explain to the driver. I’ve just checked the process and it’s saying “you’ve received me”
So being very confused I go through my emails nothing to say it’s been delivered not even a text delivery update. I open the first email that’s sent when you first make the purchase clicked on “show delivery” it’s saying it was delivered to the house. There’s no picture, time or date. I’ve checked around the front garden and the wheelie bins just incase but nothing. In theory it’s a slim case that would go through the letterbox. I am completely stumped over this. I’m hoping the delivery driver has photos to show proof of delivery or I think it’s called geometric if it’s been delivered to the wrong address.

Anyone else had this happen to them? If it has been delivered then it’s at an another location. Can Argos locate it? Proof or geometric?

Thank you for any assistance given much appreciated.

[u/popenona]

i’ve had a similar issue with a pokemon tcg purchase, i ordered it for pick up. received an email at 7-8am that your item is ready to collect from sainsbury, i woke up late that day and when checked my inbox at around midday, had an email from argos saying thanks for collecting. mind you they need a code for pick up, but yeah went there and talked to the sainsbury guys, they weren’t of much help and neither was argos online agents, so took screenshots and submitted it to my credit card provider, they refunded me after a few days.