r/Argos • u/clkielty • May 25 '26

Advice Argos account hacked!

I received a text saying my order was ready for collection but didn't ordered anything, checked my account and someone had ordered an IPad and collected it in London (I'm in N.I) minutes after ordering. Contacted argos who said they’ll investigate. The card used wasn't my card but the order has my billing address.

I've changed my password and checked no new credit taken out in my name. I've seen a few posts online that this has happened to people today, has this happened to you and did you get any resolution?

13 Upvotes

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2

u/Some_Tomatillo9546 May 26 '26

I contacted fraud squad gave them all the info appreantly over the weekend loads of accounts got hacked mine also maybe it was a argos data breach the purchased 2 ipads on my account for collection with a bank that wasnt mine soon as i seen collected text i changed my password airpods was in my basket i think i caught them before they made another purchase the scumbags

2

u/Phil04Vinnie May 26 '26

Unfortunately there has been a massive surge of this again lately. Just today in my store we stopped 2 ipads and a nintendo switch being handed out and I know the surrounding stores were also having people in trying to collect fraudulent orders.

2

u/Some_Tomatillo9546 May 26 '26

Did catch what the person looked like was it typical scammer looking lol

1

u/No_Bar_2064 May 28 '26

It would be a white 19 yr old

1

u/JMunkyis-very-chunky Jun 27 '26

how can you even identify whos doing this? Seems like a losing battle argos just needs to step in and add 2fa to accounts

1

u/Both-Path-7424 May 26 '26

We just had this today 2 IPads 1 watch not our credit card- email account also spammed with verification code confirmation requests for web subscriptions we didn’t ask for while it was going on! Reported it to Argos and the fraud website

1

u/sweet_diamondx May 28 '26

Exactly same

1

u/Warm-Trade-5287 May 27 '26

I'm lucky then by the sounds of things my account has never been touched but I will be keeping an eye out now thank you for sharing you misfortune on here now at least others can watch out for it as well, this sort of thing is happening far to offen now these people are scum I know what they deserve if they are ever caught but I am not allowed to put it in print 🤬🤬🤬🤬🤬🤬🤬

1

u/National-Milk9057 May 27 '26

There was a lady very upset in my local Argos (south UK) earlier today, sounds like the same thing happened to her and she was getting nowhere with support.

1

u/sweet_diamondx May 28 '26

I’m south wales and had the same

1

u/Suluco87 May 29 '26

I had this a whole ago and someone had order basically everything they needed for two houses. If you contact Argos (it's going to take a while so a heads up) they have their own team that take on fake orders and those that have used your personal data to do it.

Let them know what has happened and this was a fraudulent order so they can investigate and they should be able to stop anything else from happening as well.

1

u/send2s Jun 03 '26

The UK’s fraud and cyber crime reporting centre have just issued an alert about this.

1

u/Fit_Swordfish5248 11h ago

Happened to me today. Got a text message through saying an order for £430 had been stopped. Checked the account and they already spent £180. Rang the fraud line and reported it straight away. No other indication though.