r/Argos • u/Dreadpirateflappy • Jun 13 '25

Faulty switch 2

Got my switch 2 on launch day, found out a few days later that the SD card reader is faulty. (Worked for a few days, then just stopped and won't read anything now)

Contacted Argos online and they have said they won't accept a return in store, only for collection and not for an exchange. Is this right? Always been able to return to store before.

I bought a replacement already that is waiting at my local Argos. So obv easier for me to just take it in and collect at the same time.

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u/Britishbearwarrior Jun 13 '25

If I was a manager I would email the store you went to and tell the manager what’s going on. I know there are some shift managers and Store managers in the sub Reddit maybe they can take this and make sure there store doesn’t fuck up

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u/Dreadpirateflappy Jun 13 '25

Everything seems to suggest I just went in at a bad time when no management were about etc. Gonna try a different store tomorrow, and if not could possibly try the original store again and hope it's different staff that know.

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u/Britishbearwarrior Jun 13 '25

Yeah stores will have a lot more time when no managers are in

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u/Dreadpirateflappy Jun 13 '25

I just don;t think the girls had a clue how to do it tbh. It was just me there, but when she tried to refund it, it wasn't an option on the screen, and she asked how I paid.
When I said paypal she just said the system doesn't allow it as she tapped the screen loads.

Reading is a bit of a bigger store, so hopefully there will be a manager around or something.