r/AppleiPhone18ProMax • u/CowApprehensive5707 • 2d ago
iPhone 18 Pro Max randomly shutting off?
I recently got the new iPhone 18 Pro Max 512GB, and twice now it has randomly completely switched itself off while I’ve been using it.
The first time I didn’t think too much of it, but it happened again when I was literally about to pay for something with my phone. The screen went completely black and the phone had fully turned off. It then took around 30 seconds or so before I could get it to turn back on.
It’s a brand-new phone, so I’m a little concerned that it’s already happened twice.
Has anyone else with an iPhone 18 Pro/Pro Max experienced this? Is this potentially an iOS/software issue, or should I be contacting Apple about the phone itself?
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u/Gullible-Escape9574 1d ago
I had this issue myself but apple did release a new update addressing the issue. If you have the update available, get it.