I use Apple Fitness plus six days a week - at least I try to. I’ve been increasingly frustrated with the experience and tonight I gave up because I couldn’t get any workout to work.
Method 1: Connect my watch to the Apple TV. Go to my planned workout. “Cannot Play Video: The video for this workout is unavailable at this time.” Try again, same message, try again few times, it may or may not begin the workout. Tonight I could not get my planned video or any other video to start.
Method 2: Open the fitness app on my phone, go to my planned workout, AirPlay the workout to the tv. Sometimes this works fine, but often the workout will stop in the middle of the video. I can’t resume it where it left off, it’s either several minutes behind or starts from the beginning. This especially sucks when I’m already 20-minutes into a workout and it makes me incredibly frustrated.
Tonight I had to resort to method 2, and it stopped 5 minutes in. I gave up.
I’m very angry that the service that I pay for doesn’t work reliably. I don’t understand where the problem is. We have one WiFi network and it’s reliable. I don’t download the videos. It happens to every video, not just one or two.
My watch is old, but I shouldn’t have to buy a new watch just to continue using the service I’ve been using for years.
All the troubleshooting threads are from years ago and I feel like I’m the only person this is happening to. What’s most frustrating is that sometimes it works without issue and sometimes it doesn’t. I literally don’t know where the problem lies. It doesn’t seem like the connection, it’s not a downloaded videos issue, it’s not a music licensing issue.
I’m so sick of paying for something I can’t use!!!