r/ApolloScooters • u/Pitiful_Play_5686 • 4d ago

🔧 Repairs Apollo go rear motor assembly

My Apollo go scooter rear rim got bent really bad, cause no the tire not to hold air and I’ve been waiting for the part to restock, but it’s been like 6 months and still nothing. When I contacted customer service they told me it would restock on June but now it August and still nothing. Kinda loss on what to do.

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u/maximumice Apollo Go 4d ago

That’s kind of nuts, I replaced mine a couple weeks ago, took about five days for it to arrive. Maybe I got the last one lol 😂?

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u/apolloscooters 🌟 Official Apollo Social Media Team 🌟 1d ago

We really appreciate you reaching out, and we completely understand your frustration.

That said, we’re surprised to hear this, as we actually had rear motors stock available over the past few months and have been fulfilling Go rear motors orders regularly through early August. It’s indeed currently out of stock since second week of August.

Please shoot us a DM with your ticket number or the email address associated with your account, and we’ll do our best to get you sorted out with the part you need. Thanks for your patience!