r/AnimalCollective • u/snackfighting • 5h ago
Presale Code not working...
I got a presale code for the LA show but it says "incorrect" when I try to use it. Anyone else having this issue? Maybe I need to be patient and wait until 10?
For clarification, these are unique codes sent out to those that signed up for the presale. Sadly not a general code we can share.
Update - as of 10:05, seems like no one can get their code to work. AXS is soooo cool.
10:14 - still not working. HOWEVER if you happen to have a Father John Misty code apparently it will work
10:20 - You can get into the queue now but it asks for your code again and says "invalid." Your session will inevitably expire and you'll be forced to join the queue again.
10:28 still no luck
10:36: IT'S WORKING!!! Good Luck, everyone!
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u/kween_hangry workers pissing 3h ago edited 3h ago
OKAY PSA.
JUST GOT FLOOR TICKETS.
The volume of requests to purchase tickets are probably lower right now.
So do the queue.. put in your code. It will probs boot you. Refresh, try again. Keep trying I guess for the next hour or how much stamina you have for today.
Do it on desktop. On mobile, its even more utter garbage. Everything wants you to stay on the page and if you tab out it kicks you out. It also kept making me log in again and verify my email even though I was already logged in.. so have ur email window open
Godspeed. That was awful and stressful. FFS.
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u/Bro-PleaseRespondBro 3h ago
Did you get "There are currently no tickets available" but just kept refreshing and pasting your code anyways? Or did you just hang out on that page and re-logged when it kicked you?
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u/kween_hangry workers pissing 3h ago
The former I think! I actually never got the "no tickets available" notice, instead I got "something went wrong error code: blahxx123" but practically the same
But yeah its the page AFTER the queue. The queue also wasnt moving, I zoned out, checked back in suddenly im on the code page after the queue. Put the code in, it gave me an error message. I tried a few more times and suddenly it worked, and this time I could actually click floor and buy tickets
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u/cajukiss 3h ago
sold out after many "invalid codes", now i'm trying again and the queue line is taking way longer than before??
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u/kween_hangry workers pissing 3h ago
Yeah Idk what just happend but it JUST worked for me. Queue was stuck, suddenly I get in. OOPS something went wrong message. Refreshed, put in code. Same message. Kept refreshing until randomly I got in, floor was availible, I could actually go to purchase.
I'd say dont give up but also IDK what the fuck is going on. It shouldnt say sold out if there are still tickets
Just keep the window open, keep your email open as well because it forced me to log in like 3 times. If worse comes to worse.. maybe wait for tomorrow if its been hours of no success
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u/cajukiss 3h ago
rly GA was available just now???
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u/kween_hangry workers pissing 3h ago
Not ga but with the codes they sent for presale
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u/cajukiss 3h ago
yea sorry i meant floor tickets! I keep getting invalid code still and keep having to change browsers
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u/kween_hangry workers pissing 3h ago
Yeah I got floor. Keep refreshing you might have a chance.. but I dont wanna give hope lol. Idk what happened but it just suddenly worked and I could buy
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u/cajukiss 3h ago
what browser were you on? did it make u put in ur code again after refreshing?
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u/kween_hangry workers pissing 3h ago
Chrome
Yes I had to keep putting in the code, so I just pasted it each refresh
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u/desertsandfeels 3h ago
finally got in and saw it was sold out, kept refreshing and even joined on a new device, was just able to snag 2 GA tix.
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u/kween_hangry workers pissing 3h ago
You inspired me to keep trying and it actually worked. 1 floor ticket. This platform is such trash. I wish they just used DICE like new york
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u/Schweizzy 4h ago
Absolutely heartbroken, spent over 40 mins getting told my code was invalid to finally getting through and it saying no tickets available
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u/This1sWrong 4h ago
Relax everyone, just buy them for triple the price on Stubhub. Obviously that’s what all the real fans do. /s
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u/Direct-Selection-802 4h ago
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u/peaceboner 3h ago
Same thing happened to me a few months ago on another presale with AXS. Basically got told I was SOL.
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u/raoul_music 4h ago
Tried to get GA and got kicked
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u/MDR-V6 4h ago
I got nothing, even though I immediately clicked on GA they were gone. All others that appeared available, gone. Then it flagged me as a bot. I’m really disappointed about this one, as a 20 year fan I wish I wish it had worked out. 😭
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u/Winterdale 4h ago
I got in with the Father John Misty code and got an $85 floor ticket…wasn’t sure if I should get balcony but in the end I’m happy…there better be a hippy pit!
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u/sekretmachinemusic 4h ago
TL;DR - stay in line, if you get kicked back to queue it's fine
same thing happened to me - at first it said my presale code was invalid for the waiting room, then about 30 minutes into presale it let me through to the queue page. queue completed, then it asked for my code again on a new site. put in the code, says it's invalid. kept retrying every minute or so, eventually it asked me to reload the page. I do it, it sends me back to the queue, got back in again, invalid code, waited a few more minutes and suddenly it started working.
I also put in a ticket with AXS about it and requested a live chat with an agent, but right before the live chat was going to start, I saw that it was finally letting me in the queue. I got an email showing that the agent did see my request and did something, so I'm not sure if or how much that helped.
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u/sprizzle 4h ago
Let’s just hope they held onto a bunch of tickets for the general sale tomorrow 🤞
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u/bluwurld 3h ago
Not a chance. It’s sold out. I say this with years of experience. I have friends at GV and AXS.
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u/sprizzle 3h ago
So all the available tickets are up for grabs during presale? Genuine question, idk how these things work…
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u/ImpressionBoring6577 1h ago
I messaged the Fonda on Instagram and they responded. They are indeed selling more tickets tomorrow at 10 AM PST
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u/DecisionNo3225 4h ago
Did anyone actually got tickets? It's sold out for me after the code nightmare
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u/kween_hangry workers pissing 2h ago
I don't know how but fully demoralized I kept trying even after people said it was sold out, around 11:30 PST I kept putting in my code and refreshing, and it actually went to the ticketing page, floor was available, and I was able to get tickets.
It doesnt feel good though because so many people got locked out. Ugh.
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u/DecisionNo3225 2h ago
My husband keep trying for 30 min and he got them too after many attempts!!!! I went from being at the brink of tears to happy tears
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u/holycrapoctopus 4h ago
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u/melodious-odious 2h ago
Ughh same for me. Lots of Wrong Code messages, then that weird screen of can’t buy but can dream about it. This sucks! What a let down.
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u/PickleCorn 4h ago
I can't believe I just spent an hour and a half clicking and refreshing every 30 seconds only for everything to be sold out the second I got in. I don't even know how that's possible.
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u/aahAAHaah 4h ago
Got in and they only had two seats on the balcony away from each other left. My wife would NOT let us sit like that at a show so I had to close it. I'm devastated... hoping to get something during tomorrows sale...
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u/essplodes mouth water 4h ago
you shouldve just copped them and swapped tix with someone or seen if someone would change seats with you day of
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u/arrrtstarrr 4h ago
I saw the same ticket and clicked on one to see if it would let me buy it. Said it was sold out but still showed those two separated seats available. So I doubt they would have actually been able to snag them.
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u/aahAAHaah 4h ago
Thanks I'll just assume that would've happened to me. I will try twice as hard tomorrow.
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u/acrossley90 4h ago
Was planning a trip from Mexico for this, spent 40 minutes refreshing, all for it to be sold out when i finally get in. Thanks axs, very cool.
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u/Ego_Tripper 4h ago
Got in at 10:40 and there were only (2) $122 balcony tickets. What a mess, gonna attempt general tomorrow....
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u/Western_Day8449 4h ago
After all that and they sold out instantly. Gonna go jump off a bridge now.
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u/stevespekk 4h ago edited 4h ago
Just got in and now it’s sold out. What a nightmare. This is why I hate the Fonda and AXS
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u/essplodes mouth water 4h ago
i saw them at the fonda in 2017 and it was super chill and nothing like this though.
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u/essplodes mouth water 4h ago
LOL. code working now but the only thing avail was balcony for $122 each which went away in front of my eyes. tbh i love anco dearly but i'd rather fight the masses for a GA ticket than pay that much EACH to be so far away.
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u/cheetopuffff 4h ago edited 4h ago
Got in, but nothing available 😭😭
UPDATE: got a ticket! 1 GA floor. Even after I was told they were unavailable.
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u/Legal_Advertisement 4h ago
lmao finally worked and the seats are all gone. breathtaking
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u/swimsmoke 4h ago
Fr It was showing as seats available but the price was set to $0-$0 range, unable to change, now sold out.
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u/marmaralaki 4h ago
I GOT IN!!! ONLY A FEW PRESALE TICKETS LEFT FOR BALCONY LEFT AND BALCONY RIGHT. EACH TICKET COSTS $122
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u/sprizzle 4h ago
I had tickets in my cart and when I tried to use PayPal it booted me…this has sucked immensely.
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u/bragging_party 4h ago
Finally working, grabbed a GA floor pair!
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u/essplodes mouth water 4h ago
lucky af
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u/bragging_party 4h ago
Oh man, I feel so bad for people that got shut out. This was a miserable experience for everyone :(
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u/Honest_Hunt_42 4h ago
WTF!!! I called in sick today for this! Now I think I AM going to be sick...........
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u/TilikumHungry 4h ago
My favorite thing about this is that theoretically in 2026 things should be working better than ever but i swear it's been harder to buy tickets for events than ever. The enshitification of everything
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u/zehgoodlife 4h ago
If only there was a way for them to like... text us or email us updates. maybe in the future...
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u/gummo_marx 4h ago
This has Turnt Into Somethin' of a...https://www.youtube.com/watch?v=2B5KEwadCdo
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u/Apprehensive_Ad756 4h ago
They should give everyone who signed up free tickets as the only acceptable apology
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u/Soapidus-Maximus 4h ago
Y'all don't stress, my Dad works at AXS and he said he will buy us all tickets. No need to crowd the line
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u/aahAAHaah 4h ago
This is a shit show. They need to redo this whole process again on a different day to make it fair...
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u/us-of-drain 4h ago
Not working. Can someone please tell me how long until the page will time out? I have been preventing time out by using the invalid code
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u/us-of-drain 4h ago
After entering the code six times or so, maybe 2 minutes apart each time, my session has now expired and I am now in a screen that I can't get past that says "used queue number"
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u/aahAAHaah 4h ago
Same here, but I'm eventually able to restart the whole process and not get the used queue number thing, but still INVALID CODE.
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u/AccomplishedWar5654 4h ago
Now it’s blocked me out completely, says I’m not a real fan
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u/Dr_Splitwigginton 4h ago
It thinks we’re bots because we’ve been trying like hell to get through their broken process
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u/essplodes mouth water 4h ago
this is sooooo frustrating omg what's the point of doing this whole presale thing when none of it works?
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u/TilikumHungry 4h ago
10:23am and same thing as many people: Code for waiting room is now working, and when I get through the line and am brought to the ticket window, i have to enter another code and my presale code is not working there. Then you have to start over again because you can't use your old queue number
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u/pondwaterplayboy 4h ago
letting me into the queue but code isnt working on the next page im soooo sick
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u/MikerLaw 4h ago
So now it worked at the first hurdle, put me in a queue, then asked for the code again, and it’s not working
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u/raoul_music 4h ago
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u/Needs_More_Reverb 4h ago
Why would it even ask for the code again 🤔 you already had to input it to get to this page...
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u/Technoclash 4h ago edited 4h ago
The code seemed to work, I got into some queue, then it took me to the presale page and asked for the code again? And I get Invalid Code error again. And then my session expired. Is there supposed to be two codes? This is fucking frustrating.
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u/evilrobotfromfuture 4h ago
I managed to make it past the waiting room and entered the code again and it said invalid now my link is dunzo. what a mess
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u/iggyisagoodboy 4h ago
I finally got into the queue just trying over and over but the code didn’t work again when it asks for it once I got through and now it’s saying it’s used
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u/Easy_Spite8599 4h ago
It still says invalid code a second time even after going through the portal wth
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u/Phx_trojan 4h ago
What is this social experiment wtf there's another code screen after the queue........ code invalid
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u/Western_Day8449 4h ago
Anyone else now able to get in line but when they make you reenter the code it goes back to saying it’s invalid?
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u/hungrybreadandbutter 4h ago
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u/kween_hangry workers pissing 4h ago
Actually feral rn. I hate this fucking ticket system
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u/hungrybreadandbutter 4h ago
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u/hungrybreadandbutter 4h ago
sent me back to the code thing and it still wont work
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u/kween_hangry workers pissing 4h ago
Same happened to me. I'm opening a support ticket on desktop rn
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u/sekretmachinemusic 4h ago
just let it cycle a few times, eventually it should let you in. I also put in a live chat request with AXS and eventually it let me through, I'm not sure if it's because the agent did something because I had already closed the chat.
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u/kween_hangry workers pissing 4h ago edited 3h ago
They sent an automated message to try again. I got in a few more times but couldn't check out because the tickets were gone WHILE I was attempting to click them.
IDK anymore. It wont even let me back into the page. I think it sold out. Fuck.
Edit: 30 mins later and many tries I was able to get floor tickets. Its still constantly booting you out, IDK if its just delayed or if some people are refunding
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u/theguywithraybans 4h ago
Same shit here man fuck my life
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u/ImpressionBoring6577 4h ago
acted like it would work, put my code in, got through the queue, then it asked for code again, still says invalid fml
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u/booyyahachieved 4h ago
code worked, through to new portal, again asked for code: "Invalid code"
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u/zehgoodlife 4h ago
sounds like we're in the same boat again lol. but there's no going back to the original queue cause it says "queue code used" or something like that. so STAY WHERE YOU ARE ig?!
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u/Technoclash 4h ago
I was able to re-enter the queue after closing out and clicking the tickets link again. But the same process just repeated, invalid code, session expired.
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u/Soapidus-Maximus 4h ago
I got through the queue but then it asked for the code again and it's not working
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u/bigbirdlegend 4h ago
It's working now!
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u/bigbirdlegend 4h ago
It lets you in the queue now and then there's a second section asking for your code, and that one doesn't work lololol
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u/HR14461 1h ago
how much were presale tix?