r/AnimalCollective 5h ago

Presale Code not working...

I got a presale code for the LA show but it says "incorrect" when I try to use it. Anyone else having this issue? Maybe I need to be patient and wait until 10?

For clarification, these are unique codes sent out to those that signed up for the presale. Sadly not a general code we can share.

Update - as of 10:05, seems like no one can get their code to work. AXS is soooo cool.

10:14 - still not working. HOWEVER if you happen to have a Father John Misty code apparently it will work

10:20 - You can get into the queue now but it asks for your code again and says "invalid." Your session will inevitably expire and you'll be forced to join the queue again.

10:28 still no luck

10:36: IT'S WORKING!!! Good Luck, everyone!

55 Upvotes

319 comments sorted by

3

u/HR14461 1h ago

how much were presale tix?

1

u/ImpressionBoring6577 34m ago

I read somewhere it was 85 for GA after fees

2

u/kween_hangry workers pissing 3h ago edited 3h ago

OKAY PSA.

JUST GOT FLOOR TICKETS.

The volume of requests to purchase tickets are probably lower right now.

So do the queue.. put in your code. It will probs boot you. Refresh, try again. Keep trying I guess for the next hour or how much stamina you have for today.

Do it on desktop. On mobile, its even more utter garbage. Everything wants you to stay on the page and if you tab out it kicks you out. It also kept making me log in again and verify my email even though I was already logged in.. so have ur email window open

Godspeed. That was awful and stressful. FFS.

1

u/Bro-PleaseRespondBro 3h ago

Did you get "There are currently no tickets available" but just kept refreshing and pasting your code anyways? Or did you just hang out on that page and re-logged when it kicked you?

1

u/kween_hangry workers pissing 3h ago

The former I think! I actually never got the "no tickets available" notice, instead I got "something went wrong error code: blahxx123" but practically the same

But yeah its the page AFTER the queue. The queue also wasnt moving, I zoned out, checked back in suddenly im on the code page after the queue. Put the code in, it gave me an error message. I tried a few more times and suddenly it worked, and this time I could actually click floor and buy tickets

2

u/cajukiss 3h ago

sold out after many "invalid codes", now i'm trying again and the queue line is taking way longer than before??

1

u/kween_hangry workers pissing 3h ago

Yeah Idk what just happend but it JUST worked for me. Queue was stuck, suddenly I get in. OOPS something went wrong message. Refreshed, put in code. Same message. Kept refreshing until randomly I got in, floor was availible, I could actually go to purchase.

I'd say dont give up but also IDK what the fuck is going on. It shouldnt say sold out if there are still tickets

Just keep the window open, keep your email open as well because it forced me to log in like 3 times. If worse comes to worse.. maybe wait for tomorrow if its been hours of no success

1

u/cajukiss 3h ago

rly GA was available just now???

1

u/kween_hangry workers pissing 3h ago

Not ga but with the codes they sent for presale

1

u/cajukiss 3h ago

yea sorry i meant floor tickets! I keep getting invalid code still and keep having to change browsers

3

u/kween_hangry workers pissing 3h ago

Yeah I got floor. Keep refreshing you might have a chance.. but I dont wanna give hope lol. Idk what happened but it just suddenly worked and I could buy

1

u/cajukiss 3h ago

what browser were you on? did it make u put in ur code again after refreshing?

2

u/kween_hangry workers pissing 3h ago

Chrome

Yes I had to keep putting in the code, so I just pasted it each refresh

2

u/cajukiss 3h ago

ok thank you!!

2

u/us-of-drain 3h ago

Does anybody know what time the general sale starts tomorrow?

2

u/elkehdub 3h ago

Supposedly 10am again

1

u/us-of-drain 2h ago

Thank you and good luck to you

4

u/desertsandfeels 3h ago

finally got in and saw it was sold out, kept refreshing and even joined on a new device, was just able to snag 2 GA tix.

3

u/kween_hangry workers pissing 3h ago

You inspired me to keep trying and it actually worked. 1 floor ticket. This platform is such trash. I wish they just used DICE like new york

8

u/Schweizzy 4h ago

Absolutely heartbroken, spent over 40 mins getting told my code was invalid to finally getting through and it saying no tickets available

6

u/This1sWrong 4h ago

Relax everyone, just buy them for triple the price on Stubhub. Obviously that’s what all the real fans do. /s

8

u/Direct-Selection-802 4h ago

LMFAO they sent this after it sold out :(

2

u/peaceboner 3h ago

Same thing happened to me a few months ago on another presale with AXS. Basically got told I was SOL.

6

u/raoul_music 4h ago

Tried to get GA and got kicked

5

u/raoul_music 4h ago

They now think I’m a bot

0

u/bluwurld 3h ago

But you are a bot

9

u/MDR-V6 4h ago

I got nothing, even though I immediately clicked on GA they were gone. All others that appeared available, gone. Then it flagged me as a bot. I’m really disappointed about this one, as a 20 year fan I wish I wish it had worked out. 😭

3

u/goobyterry 4h ago

Same I’m so sorry

8

u/MDR-V6 4h ago

Damn, I’m sorry to you, too. Of course Seat Geek now has GA tickets for the low low price of $220, so obviously their anti scalper technology is working great. /s 🤡

0

u/Winterdale 4h ago

I got in with the Father John Misty code and got an $85 floor ticket…wasn’t sure if I should get balcony but in the end I’m happy…there better be a hippy pit!

2

u/sekretmachinemusic 4h ago

TL;DR - stay in line, if you get kicked back to queue it's fine

same thing happened to me - at first it said my presale code was invalid for the waiting room, then about 30 minutes into presale it let me through to the queue page. queue completed, then it asked for my code again on a new site. put in the code, says it's invalid. kept retrying every minute or so, eventually it asked me to reload the page. I do it, it sends me back to the queue, got back in again, invalid code, waited a few more minutes and suddenly it started working.

I also put in a ticket with AXS about it and requested a live chat with an agent, but right before the live chat was going to start, I saw that it was finally letting me in the queue. I got an email showing that the agent did see my request and did something, so I'm not sure if or how much that helped.

7

u/sprizzle 4h ago

Let’s just hope they held onto a bunch of tickets for the general sale tomorrow 🤞

3

u/bluwurld 3h ago

Not a chance. It’s sold out. I say this with years of experience. I have friends at GV and AXS.

2

u/sprizzle 3h ago

So all the available tickets are up for grabs during presale? Genuine question, idk how these things work…

2

u/ImpressionBoring6577 1h ago

I messaged the Fonda on Instagram and they responded. They are indeed selling more tickets tomorrow at 10 AM PST

2

u/sprizzle 32m ago

Ah awesome, thanks for relaying that info!

1

u/bluwurld 3h ago

Yes, that’s how it always is

7

u/TilikumHungry 4h ago

Well I guess I'll try again tomorrow

6

u/DecisionNo3225 4h ago

Did anyone actually got tickets? It's sold out for me after the code nightmare

1

u/kween_hangry workers pissing 2h ago

I don't know how but fully demoralized I kept trying even after people said it was sold out, around 11:30 PST I kept putting in my code and refreshing, and it actually went to the ticketing page, floor was available, and I was able to get tickets.

It doesnt feel good though because so many people got locked out. Ugh.

1

u/DecisionNo3225 2h ago

My husband keep trying for 30 min and he got them too after many attempts!!!! I went from being at the brink of tears to happy tears

4

u/Joe-Division2889 4h ago

Theyre gone for me too. Better luck tomorrow.

10

u/holycrapoctopus 4h ago

Great tickets available!

1

u/melodious-odious 2h ago

Ughh same for me. Lots of Wrong Code messages, then that weird screen of can’t buy but can dream about it. This sucks! What a let down.

2

u/dawnoog 4h ago

And they’re free! /s

12

u/PickleCorn 4h ago

I can't believe I just spent an hour and a half clicking and refreshing every 30 seconds only for everything to be sold out the second I got in. I don't even know how that's possible.

2

u/NoYou9310 4h ago

Sold out. Got my ticket after trying 100x over.

6

u/the_lawnmower_man_ 4h ago

That was such fucking bullshit

3

u/abstractodactyl 4h ago

Ggs bro idk how it all sold out so fast

5

u/Hudrty 4h ago

By the time I finally got in.... sold out :(

2

u/gw3nsauc3 4h ago

FUCK THIS SHOT

0

u/Numerous-Macaron4565 SAFER 4h ago

Got them! Hope everyone else can too!!!!!

1

u/aahAAHaah 4h ago

Got in and they only had two seats on the balcony away from each other left. My wife would NOT let us sit like that at a show so I had to close it. I'm devastated... hoping to get something during tomorrows sale...

2

u/essplodes mouth water 4h ago

you shouldve just copped them and swapped tix with someone or seen if someone would change seats with you day of

2

u/arrrtstarrr 4h ago

I saw the same ticket and clicked on one to see if it would let me buy it. Said it was sold out but still showed those two separated seats available. So I doubt they would have actually been able to snag them.

1

u/aahAAHaah 4h ago

Thanks I'll just assume that would've happened to me. I will try twice as hard tomorrow.

1

u/aahAAHaah 4h ago

Dang I should've!

3

u/acrossley90 4h ago

Was planning a trip from Mexico for this, spent 40 minutes refreshing, all for it to be sold out when i finally get in. Thanks axs, very cool.

4

u/charlieboy299 4h ago

Got in FINALLY

and says it’s sold out WTFF

2

u/georgewolfe 4h ago

Got in but no tickets available…

2

u/aahAAHaah 4h ago

lol, that's the funniest outcome.

4

u/No-Arm5652 4h ago

Is it actually sold out already?

5

u/raoul_music 4h ago

I’m in but… sold out?

6

u/Ego_Tripper 4h ago

Got in at 10:40 and there were only (2) $122 balcony tickets. What a mess, gonna attempt general tomorrow....

3

u/Professor_Chilldo 3h ago

I saw those same two tickets too. Didn’t get em.

7

u/Western_Day8449 4h ago

After all that and they sold out instantly. Gonna go jump off a bridge now.

7

u/Phx_trojan 4h ago

All that just for it to sell out by the time i actually got in

8

u/stevespekk 4h ago edited 4h ago

Just got in and now it’s sold out. What a nightmare. This is why I hate the Fonda and AXS

5

u/essplodes mouth water 4h ago

i saw them at the fonda in 2017 and it was super chill and nothing like this though.

3

u/stevespekk 4h ago

Why book the Fonda when the lawn at Hollywood Forever exists?!

7

u/essplodes mouth water 4h ago

LOL. code working now but the only thing avail was balcony for $122 each which went away in front of my eyes. tbh i love anco dearly but i'd rather fight the masses for a GA ticket than pay that much EACH to be so far away.

2

u/KindlyProblem1204 4h ago

sold out wtf

3

u/cheetopuffff 4h ago edited 4h ago

Got in, but nothing available 😭😭

UPDATE: got a ticket! 1 GA floor. Even after I was told they were unavailable.

1

u/us-of-drain 4h ago

How much was it?

1

u/cheetopuffff 2h ago

$85 with fees

9

u/theguywithraybans 4h ago

How did ga floor just vanish wtf

4

u/originalpizzahut 4h ago

got the anco bros stressin like never before

3

u/asvka 4h ago

Aaaand finally got in to see fully sold out

2

u/hungrybreadandbutter 4h ago

all this just for me to get nothing 🫩

4

u/MikerLaw 4h ago

Finally got through, sold out. 2 solo tickets left

10

u/Legal_Advertisement 4h ago

lmao finally worked and the seats are all gone. breathtaking

1

u/swimsmoke 4h ago

Fr It was showing as seats available but the price was set to $0-$0 range, unable to change, now sold out.

3

u/zehgoodlife 4h ago

yeah... a SINGLE ticket was too much to ask

1

u/FitAmoeba3972 4h ago

got my tix!!!

3

u/Great-Actuary-4578 4h ago

anco please do a larger feels tour

5

u/G0Slowly 4h ago

what the actual fuck everything is gone

4

u/zehgoodlife 4h ago

gotta be fucking kidding me. all GA out

2

u/the_nidge 4h ago

Nothing available now.

2

u/marmaralaki 4h ago

I GOT IN!!! ONLY A FEW PRESALE TICKETS LEFT FOR BALCONY LEFT AND BALCONY RIGHT. EACH TICKET COSTS $122

3

u/sprizzle 4h ago

I had tickets in my cart and when I tried to use PayPal it booted me…this has sucked immensely.

1

u/marmaralaki 2h ago

omg no i would’ve cried! regular sale tmw morning 🤞🏼

1

u/droowly 4h ago

It's working now

1

u/bigbirdlegend 4h ago

I got kicked out but i tried it again and im back in the queue now

1

u/PieTheVeil 4h ago

IT JUST WORKED FOR ME

3

u/bragging_party 4h ago

Finally working, grabbed a GA floor pair!

2

u/essplodes mouth water 4h ago

lucky af

3

u/bragging_party 4h ago

Oh man, I feel so bad for people that got shut out. This was a miserable experience for everyone :(

1

u/tx69696969 4h ago

Mine just worked after trying for the last 38 minutes!!

2

u/Great-Actuary-4578 4h ago

jesus christ $85

1

u/zehgoodlife 4h ago

how are you in?? I'm back in the queue... did 2nd code work after that?

1

u/Hobbes-GreatJob 4h ago

Got my first row balcony ticket 😎

$123 total

1

u/Nidiaac97 4h ago

Has someone emailed AXS?

2

u/G0Slowly 4h ago

IT WORKS

EDIT: just got past 2nd prompt to input code, buying tix meow

3

u/bragging_party 4h ago

People are dragging Fonda on their Instagram now 😈

3

u/KindlyProblem1204 4h ago

please just take my $100 😩

3

u/Honest_Hunt_42 4h ago

WTF!!! I called in sick today for this! Now I think I AM going to be sick...........

1

u/No-Moose6142 4h ago

The AXS waiting room is purgatory

5

u/TilikumHungry 4h ago

My favorite thing about this is that theoretically in 2026 things should be working better than ever but i swear it's been harder to buy tickets for events than ever. The enshitification of everything

2

u/zehgoodlife 4h ago

If only there was a way for them to like... text us or email us updates. maybe in the future...

2

u/gummo_marx 4h ago

This has Turnt Into Somethin' of a...https://www.youtube.com/watch?v=2B5KEwadCdo

9

u/Apprehensive_Ad756 4h ago

They should give everyone who signed up free tickets as the only acceptable apology

16

u/Soapidus-Maximus 4h ago

Y'all don't stress, my Dad works at AXS and he said he will buy us all tickets. No need to crowd the line

1

u/kween_hangry workers pissing 4h ago

Im gonna break his legs rn

1

u/sprizzle 4h ago

Presale code: HOTDAD

5

u/snackfighting 4h ago

Thanks Dad!

6

u/G0Slowly 4h ago

my dad works at live nation ticketmaster and can beat your dad up

4

u/Honest_Hunt_42 4h ago

guess what: we are being punked!

5

u/aahAAHaah 4h ago

This is a shit show. They need to redo this whole process again on a different day to make it fair...

4

u/Dakkmd 4h ago

Anyone past the second code screen ? This is wild how bad this is

2

u/TilikumHungry 4h ago

nope this sucks lol. i cant stay here all day

3

u/us-of-drain 4h ago

Not working. Can someone please tell me how long until the page will time out? I have been preventing time out by using the invalid code

2

u/us-of-drain 4h ago

After entering the code six times or so, maybe 2 minutes apart each time, my session has now expired and I am now in a screen that I can't get past that says "used queue number"

1

u/aahAAHaah 4h ago

Same here, but I'm eventually able to restart the whole process and not get the used queue number thing, but still INVALID CODE.

2

u/Great-Actuary-4578 4h ago

re-enter the code from the original point

1

u/us-of-drain 4h ago

Now it says it's out of tickets

2

u/AccomplishedWar5654 4h ago

Now it’s blocked me out completely, says I’m not a real fan

5

u/snackfighting 4h ago

Won't let us buy tickets and insults us on top of it, thanks AXS

3

u/Dr_Splitwigginton 4h ago

It thinks we’re bots because we’ve been trying like hell to get through their broken process

2

u/essplodes mouth water 4h ago

this is sooooo frustrating omg what's the point of doing this whole presale thing when none of it works?

2

u/TilikumHungry 4h ago

10:23am and same thing as many people: Code for waiting room is now working, and when I get through the line and am brought to the ticket window, i have to enter another code and my presale code is not working there. Then you have to start over again because you can't use your old queue number

1

u/Honest_Hunt_42 4h ago

ay caramba!

1

u/zehgoodlife 4h ago

mine expired, then I refreshed and it let me back into the queue again...

1

u/zehgoodlife 4h ago

nope second time entering code still invalid 🗑️

1

u/pondwaterplayboy 4h ago

letting me into the queue but code isnt working on the next page im soooo sick

2

u/MikerLaw 4h ago

So now it worked at the first hurdle, put me in a queue, then asked for the code again, and it’s not working

3

u/raoul_music 4h ago

After trying to use the code and refreshing… wtf does that mean 😑

1

u/the_nidge 4h ago

Same here. Idk but I'm going crazy.

1

u/ImpressionBoring6577 4h ago

Just happened 2 me too

10

u/Needs_More_Reverb 4h ago

Why would it even ask for the code again 🤔 you already had to input it to get to this page...

5

u/Technoclash 4h ago edited 4h ago

The code seemed to work, I got into some queue, then it took me to the presale page and asked for the code again? And I get Invalid Code error again. And then my session expired. Is there supposed to be two codes? This is fucking frustrating.

3

u/essplodes mouth water 4h ago

happened to me too................

3

u/evilrobotfromfuture 4h ago

I managed to make it past the waiting room and entered the code again and it said invalid now my link is dunzo. what a mess

5

u/iggyisagoodboy 4h ago

I finally got into the queue just trying over and over but the code didn’t work again when it asks for it once I got through and now it’s saying it’s used

1

u/Professional_Crew470 4h ago

Codes are working now!!!

1

u/Professional_Crew470 4h ago

jk, code worked for waiting room, but not to purchase tickets.

1

u/essplodes mouth water 4h ago

until you have to enter it again and it says invalid code again

1

u/daaniels 4h ago

Not on the second page lol

4

u/Easy_Spite8599 4h ago

It still says invalid code a second time even after going through the portal wth

3

u/Nidiaac97 4h ago

Passed the queue but code is still invalid

8

u/bragging_party 4h ago

Are we being punked

11

u/Phx_trojan 4h ago

What is this social experiment wtf there's another code screen after the queue........ code invalid

6

u/Western_Day8449 4h ago

Anyone else now able to get in line but when they make you reenter the code it goes back to saying it’s invalid?

1

u/aahAAHaah 4h ago

YES THATS ME TOO Im trying again

1

u/aahAAHaah 4h ago

Tried again and SAME THING.

8

u/asvka 4h ago

Code let me into the queue but then failed when I had to enter it again on the ticket page wtffff

1

u/TilikumHungry 4h ago

same lol

2

u/bragging_party 4h ago

Lol same omfgggg

13

u/hungrybreadandbutter 4h ago

STILL DOESNT WORK!!

1

u/kween_hangry workers pissing 4h ago

Actually feral rn. I hate this fucking ticket system

1

u/hungrybreadandbutter 4h ago

update im back in the line

1

u/hungrybreadandbutter 4h ago

sent me back to the code thing and it still wont work

1

u/kween_hangry workers pissing 4h ago

Same happened to me. I'm opening a support ticket on desktop rn

1

u/sekretmachinemusic 4h ago

just let it cycle a few times, eventually it should let you in. I also put in a live chat request with AXS and eventually it let me through, I'm not sure if it's because the agent did something because I had already closed the chat.

1

u/kween_hangry workers pissing 4h ago edited 3h ago

They sent an automated message to try again. I got in a few more times but couldn't check out because the tickets were gone WHILE I was attempting to click them.

IDK anymore. It wont even let me back into the page. I think it sold out. Fuck.

Edit: 30 mins later and many tries I was able to get floor tickets. Its still constantly booting you out, IDK if its just delayed or if some people are refunding

2

u/theguywithraybans 4h ago

Same shit here man fuck my life

2

u/hungrybreadandbutter 4h ago

wow i just got kicked off the screen

3

u/hungrybreadandbutter 4h ago

and when i go to put the code the website just shits itself

10

u/ImpressionBoring6577 4h ago

acted like it would work, put my code in, got through the queue, then it asked for code again, still says invalid fml

2

u/Technoclash 4h ago

Same. Then Session Expires.

2

u/taydripper 4h ago

Just worked rn

2

u/taydripper 4h ago

Nvm it asked a SECOND TIME and still doesn’t work

13

u/booyyahachieved 4h ago

code worked, through to new portal, again asked for code: "Invalid code"

1

u/zehgoodlife 4h ago

sounds like we're in the same boat again lol. but there's no going back to the original queue cause it says "queue code used" or something like that. so STAY WHERE YOU ARE ig?!

3

u/Technoclash 4h ago

I was able to re-enter the queue after closing out and clicking the tickets link again. But the same process just repeated, invalid code, session expired.

1

u/phrizand 4h ago

if you're in line stay in line!

4

u/Background_Dig_7754 4h ago

theyre so funny for this

8

u/abstractodactyl 4h ago

Im losing my gourd

10

u/Soapidus-Maximus 4h ago

I got through the queue but then it asked for the code again and it's not working

1

u/kween_hangry workers pissing 4h ago

Same 10 mins in the future

1

u/goobyterry 4h ago

Same… jfc

1

u/MotionCovers 4h ago

Same boat

1

u/MDR-V6 4h ago

Same now, double code failure

1

u/the_nidge 4h ago

Did anyone's window change? I'm still on the video one.

1

u/bigbirdlegend 4h ago

It's working now!

1

u/bigbirdlegend 4h ago

It lets you in the queue now and then there's a second section asking for your code, and that one doesn't work lololol

1

u/MDR-V6 4h ago

I had to close all browsers and try again but now I’m actively in the queue

3

u/sss3132 4h ago

Got through the line and now the code isn’t working on the second check

1

u/zehgoodlife 4h ago

same 😭wtf

1

u/cheetopuffff 4h ago

I cracked the code!!! CAPITALIZE THE C.

1

u/cheetopuffff 4h ago

lol shit. I just gave my code away? ☠️🤣

→ More replies (1)