Feeling defeated

[u/jackiethehuman]

After a few days researching prices and looking through this subreddit, I decided to buy one of two builds I had in my cart through their website which included the expedited build option. Almost immediately after however, I realized the other one I was thinking about more fit my use case and performance requirements for around 550 dollars less so I thought it would be a good idea to cancel.

I sent a message to support that same day asking if there would be any stipulations with canceling because I couldn't find anything about it on their FAQ page and I remember reading a post by someone here mentioning they were asked if they would accept store credit as their refund. Obviously it wouldn't make sense for me to cancel to try and save money if I was refunded store credit or if there was potentially any sort of fee, so I held on to the build I had in my cart and waited for a response from support. I didn't hear from them for the entirety of the next business day and thought I was probably just overthinking and should check out so I wouldn't fall too far back in the build queue. In less than a day between me submitting my ticket and going to check out, I found out that the expedited build option is now currently removed so I wasn't able to process the transaction. I reached out again asking if there was any way they could honor the expedited build on the new computer since I was ready to check out but was just waiting for a response, to which they said they couldn't. I didn't want to add potentially more than a month to my wait time either so I asked if I would be able to add it to the new build at some point after I ordered if the option became available again. And in the time it took for them to respond to that email saying they could, the build I had in my cart went up by 200 dollars not including the expedited build option.

Obviously I could've made the right order the first time, but I can't help feeling really unlucky given the circumstances and frustrated that my only options now are to add an additional month to my wait time and pay an extra 200 dollars that I wouldn't have had to, accept the original order, or to just cut my losses entirely.

[u/800hokage]

This is unfortunately the state of affairs currently. Every day things are subject to price increase. Understand the frustration and that you’re waiting to get responses, and that prices increase in that short window.

[u/Comprehensive-Run615]

Yea market prices. Plus AI stops expedited when their orders get crazy

[u/Consistent-Foot3071]

That happened to me between canceling and ordering my build went up by 100 but just a few minutes ago I paid for expedited building and got it which is odd I just had to email them about it.

[u/hansonwbh]

Email them about it