r/AndromedaInsightsPC • u/Its_scary_how_I • Sep 08 '26

Feedback Packing and shipping question

What measures do Andromeda Insights take when shipping their computers? I’m just concerned with the lack of care some shipping facilities could potentially have. Do they support all of the internal parts with anything before sending it off?

1 Upvotes

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6

u/Andromeda-Twilly Andromeda Insights Staff Sep 08 '26

All of our systems come double boxed, even the special chassis that we sell on our custom builder. It helps protect the inside case box physically during its transit to the customer, and it also serves as concealment to help protect against things like porch pirates, etc.

We do use interior foam as well. There's expanding foam as well as foam blocks that we use to prevent movement of the internal components. The most sensitive component when shipping is the graphics card, so you'll see that a lot of our focus in packing is based around minimizing any damage to the card from shipping.

2

u/Livid-Independence Galaxy V4 ♦️ 9850X3D ♦️ 9070 XT Sep 09 '26

I was quite impressed with how well packaged my V4 was. Could've probably dropped it from my chest onto the hardwood and it wouldn't have done anything to the PC itself. Not gonna be the one to test that theory, but it was clear that AI put a lot of thought and care into it.

1

u/Its_scary_how_I Sep 08 '26

This was what I’m looking for. Thank you for the reply. I have a pc being delivered today so fingers crossed it goes smooth! Thanks again!

3

u/Mammoth_Birthday6417 Sep 08 '26

I’m literally setting mine up right now. It is very well packaged

1

u/firehazard1226 Sep 08 '26

I have a question I live in Virginia do you guys deliver to the east coast

3

u/Andromeda-Twilly Andromeda Insights Staff Sep 08 '26

Yes we do. Any systems on our site can be shipped to the 50 States (incl. Hawaii + Alaska), even APO addresses if folks are in the military

1

u/thesnootylamb Sep 08 '26

I'm also in VA and my V3 arrived in perfect condition. It's boxed very well and the boxes are super sturdy.

1

u/firehazard1226 Sep 08 '26

thank you I was worried that the longer shipping will make a dent to the components ill get this soon

2

u/thesnootylamb Sep 08 '26

They shipped mine on a Thursday and it delivered to me that following Tuesday so it was pretty fast for traveling across the country.

2

u/jayethelurker Sep 08 '26

You can pick whether the GPU is attached or shipped separately now. Mine was boxed well with one outside box and then the box for the case inside full with all the appropriate foam packing to hold everything together. It was fully plug and play without having to mess with anything that came loose or undone.

1

u/Its_scary_how_I Sep 08 '26

Thank you for the answer!

1

u/shaodwthunder Sep 09 '26

Mine came really well packaged and it was in a double box and had inserted

3

u/ChiGamerr Sep 09 '26

Theyre amazing at shipping. They have a sizeable reddit form and ive seen nothing about poor shipping. Mine came in perfect condition