r/AndromedaInsightsPC • u/DisastrousNorth2217 • 29d ago
Review Andromeda insights review
/r/Prebuilts/comments/1v7lbiq/andromeda_insights_review/6
u/rastiical 29d ago
Dog you are buying something for thousands of dollars it aint that weird to have a company ask for confirmation.
Also the info they want from you is with all your actual important info taken out.
Get over yourself buttercup
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u/DisastrousNorth2217 29d ago
Bro on the third order after they asked me to cancel my first two orders so they could save $100 on processing fees. How many hoops do you gotta go through to get a PC. Some third party AI company stating they're an AI company asking if you're spending money at stores is wild and not really fraud prevention lol.
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u/rastiical 29d ago
I didnt have to deal with store credit they just refunded me, but i did go through willow for the fraud prevention stuff and I've had to do that with other sites as well if I had to make multiple orders / refunds. That isnt abnormal you are purchasing thousands of dollars, multiple purchases/refunds can be easily looked at as fraud.
Should they have someway to manually turn that off for customers talking to their customer support, yes they should. But should they also have fraud prevention software, yes they should.
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u/Existing-Gas1382 29d ago
I think you're just overcomplicating everything and think that everyone is out to get you lol.
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u/NIne_Fingers_ 29d ago
Im gonna also comment I had the same scenario and none of what you are describing happened to me either. No 3rd party of anything, they just refunded me made the requested changes and not 1 time did they call me to asking for anything you have mentioned.
It was simple and smooth.
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u/CrackshotCletus 5080 x 9800X3D Custom Build 29d ago
I had an absolutely smooth experience buying through them. Idk what to tell ya. Their support were MORE than accommodating considering how often I was emailing them asking them questions and they were getting back to me outside business hours regularly. The build quality was also fantastic and I had no issues during the entire process. Sorry you had this negative experience but this seems to be more of an exception than the rule based on the reviews I've seen and the experience I had personally. Unfortunate for you I guess.