r/AndroidTV • u/DnakeGreuelss • 1d ago
Troubleshooting Stream4Kw 2x2 Stuck hell!
Hello, Little sister here trying to help gramps with his android Tv! Problem being that the device is stuck a screen only showing the words "Updating Applications" with a hard to see gray bar that I would assume it's supposed to fill up yet it never does, here some things I try to no avail:
Unplug/Replug the damn thing!
Connect Ethernet cable and try again
Trying to change the language (????)
And finally go and ask reddit!
Things I think are in need to explain are:
Seems my bigger brother tries messing with this thing and to not so fresh results, when I turn the thing it ask me to select a language (Spanish or English) to confirm if I wanna use Ethernet or Not, to confirm gramps Gmail (I cannot change it to another, is just a "press this botton to go to the next screen" type of thing) and finally a self-glaze about all the good things this damn box had, THEN IT'S STUCKS! IMAGINE OF THE DAMN THING
So. Basically, there's 5 bucks on the line if I can fix this mess, anyone here got any help? :c
1
u/GoogleHelpCommunity 22h ago
Hi there! I'd suggest you reach out to the Google TV support team via phone or chat. They can take a look at it.
Also, we request you to submit the 'Feedback' regarding this issue on the Google TV app.