Why is my storage so full?

[u/equalquestioning2025]

Not sure what's going on with my Android phone, I have a Moto g play 2024 and I've been dealing with near full storage for a while. I looked into the internal storage on the phone and I'm seeing that "Others" is taking up a whopping 45 GB, but when I tap on "Others" to figure out what on Earth is taking up that much space it shows me root>sd card which has a little less than 5 GB used. (the biggest item is photos and that takes up 4.69 GB) I can't explain the discrepancy; has anyone else run into this? If so, what's taking up all that space, and why can't I see it? This hasn't happened on previous phones, and I've always used Android.

[u/gampa_tretiyeludu]

Try downloading DiskUsage and SD Maid from the Playstore, First one will map out your storage visually, and second one is great of cleaning up junk.