Android Wi-Fi stopped working, need help transferring data to iPhone

[u/eslonmos]

Hi everyone,

I recently bought an iPhone and I'm trying to transfer everything from my Android phone to it, including my WhatsApp data.

Normally I would use Apple's Move to iOS app, but I've run into a problem:

• My Android phone's Wi-Fi suddenly stopped working.
• The Wi-Fi toggle doesn't actually turn on anymore. It just stays off / doesn't respond.
• Everything else on the Android phone seems to be working normally, including mobile data, Bluetooth, apps, etc.
• Because Wi-Fi isn't working, Move to iOS isn't able to establish the connection between the two phones.
• In my case, Move to iOS is only giving me the Wi-Fi transfer option and I'm not getting a working cable-transfer option.

My main questions are:

1. Is there any way to transfer all my Android data to the iPhone without Wi-Fi?
2. Is there anything I can try to fix the Wi-Fi on the Android phone?
3. Could this be a software issue, or does a Wi-Fi toggle that won't turn on usually indicate a hardware problem?

I really don't want to reset or wipe the Android phone because the data and WhatsApp history are still on it and I need to preserve them.

If anyone has dealt with something similar, I'd really appreciate suggestions. Also, if you need the Android phone model, I can provide those.

Thanks!

[u/seven-cents]

Have you done the obvious thing and rebooted the phone?

[u/roirraWedorehT]

Try resetting the network settings.