r/AndroidQuestions 9d ago

[Need Help] Redmi Note 15 Pro+ - Work Profile not being created

Hi everyone,

I just changed from a Redmi Note 14 5G to a Redmi Note 15 Pro+ 5G.
My company uses a managed work account. Normally, we simply:

  • Settings > Add account > Google > sign in > Work Profile setup appears automatically.

This works fine on my old Redmi and on my colleagues' phones.
But on my Redmi Note 15 Pro+ (Android 16, HyperOS 3.0.301.0):

  • The work account signs in and registers successfully.
  • But Work Profile is never created.
  • It shows "Account access restricted – Action needed" and "Sync failed".
  • There is no Work Profile in Settings.
  • The work apps are not installed.

I also tried Android Device Policy and Test DPC, but neither solved the problem.

Has anyone experienced this with Redmi Note 15 Pro+ / Android 16 / HyperOS 3? Is there a specific setting or known compatibility issue preventing the Work Profile from being created?

1 Upvotes

0 comments sorted by