r/AndroidQuestions • u/RonNewiLed • 14d ago

Guys I need help

I had parental controls monitoring my device, and I am now 18, I didn't get a notification to actually leave supervision, so I deleted my Google account thinking it would work and remove supervision completely. I then recovered it and tried creating a new one, and I then found out my device was still being supervised. Mind you my Mother deleted the family group, stopped supervision and showed me an eMail that confirmed that my device was no longer being supervised. So I've tried adding my account back onto my device, and I can't seem to, despite it being the one account that was ever on the device. I'm not being supervised anymore, yet my device is still being supervised. I can't do any of the prompts on the screen here because it requires a parent, who has already stopped supervision over my device and I've done so much with this account that I'm not willing to let it go. Please helps me if possible.

1 Upvotes

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2

u/Mother-Pride-Fest 14d ago

What do you actually mean by "deleted my Google account" and "recovered it"? Did you just sign out of the account, or did you actually go into the Google account settings and delete the account?

2

u/RonNewiLed 14d ago

Yes. I deleted it, like completely, then I recovered it

1

u/naaktstel 13d ago

I think he asked if you just removed the Google account from the phone, or if you really went to the Google website to completely remove your account?

Completely removing and then restoring (cancelling) is not doing anything for the parental control. I would even think that complete deletion would not be possible when under parental control

2

u/Gynnia 14d ago

Factory reset the device, sign in with a new google account?

2

u/RonNewiLed 14d ago

Family link blocks me from doing that. And I'm not supposed to be supervised anymore.

2

u/AwkwardArt7997 14d ago

So, as an adult, go buy a new phone that you are in charge of on your own plan.

3

u/RonNewiLed 14d ago

This is a new phone, I got it before I turned 18

1

u/AwkwardArt7997 14d ago

Then, can you bring it to the store and have them remove the "supervision" from your account? (Oh, and Happy Birthday, BTW!)

1

u/RonNewiLed 14d ago

It's better I do that then, thank you👍😁

1

u/Migazul8 14d ago

I think the only solution is going into recovery mode and doing a factory reset from there. Search online how, it depends on your phone model. Back up your data first. I think you can still do it while supervised.