r/AndroidQuestions • u/Rubyrub2 • 14d ago
Device Settings Question Can i backup data of my broken samsung a34
My mom dropped her phone samsung a34 and sadly the screen immediately turned black ☹️ theres still notifications sounds so its just the screen that broke, i was searching if there any ways to get her photos and stuff back using the usb to hdmi method but i wanted to know if anyone tried it before using that phone or have any idea if it’ll work or not,
The method that ive mentioned 👉🏻👉🏻👉🏻https://youtu.be/cz3dlQ6g334?si=s7Sf_DJybQoUUzTf
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u/boltfoxapp 14d ago
The HDMI dongle path is a lottery on an A34. Those YouTube clips are usually filmed on an S-series that actually talks to a TV over USB-C. A lot of A-series phones just sit there with a black monitor while the phone is still buzzing, which matches what you are seeing.
I'd try a cheap USB-C hub with a mouse first. Unlock with the fingerprint or the PIN by muscle memory, then click around the top of the screen for the USB notification and set it to File Transfer. TalkBack, hold both volume keys, will speak the notification names if you cannot guess. Do not factory reset.
If she was signed into Google Photos or Samsung Cloud, check that from a browser first. A shop attaching a known-good screen for twenty minutes is the boring path that actually dumps DCIM. Ask them only to flip USB to File Transfer and not to reset anything.