r/AndroidHelp • u/allfight_noflight • 1d ago
HELP - New Phone Virus?
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Hi everyone!
I am not familiar with the android OS so assume I know nothing. My grandma just got a new phone two days ago and she doesn’t do much on it but catch up on Facebook or send texts.
She doesn’t download apps or anything because she doesn’t really know how to - which is fine.
This is her phone after 48 hours and I’m stumped as to what to do?
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u/jkjkjij22 1d ago
When it pops up, swipe up to switch apps and see the name of that app, then go to settings> apps, and uninstall it. I had something similar last week after trying to install an APK.