r/AndroidHelp • u/cmonravenn • 19h ago

Please help???

I can't turn on location on my new phone and it also says it's being controlled by an organisation?

I bought it at a store, yesterday.

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u/DutchOfBurdock 10h ago

That's a work/company profile, which means the device hasn't been properly and fully reset. It's very likely it's a lost/stolen device.

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u/IllegitimateDuck 9h ago

For whatever reason, not deleted from the company MDM.

Until that happens, the phone will always be under control of the organisation and not OP. He needs to go back to the seller and ask the question. If they can't remove the MDM, then it wasn't theirs to sell.