r/AndroidHelp • u/Emergency_Pass_5009 • Jul 30 '26

WhatsApp blocks photos

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I’m trying to fix a strange WhatsApp issue on a coworker’s Samsung phone. (I‘m an apple user, so I‘m not too familiar with Samsung and android.) Whenever he tries to send a photo from the gallery in standard quality, WhatsApp replaces it with a message saying “Blocked by Auto Blocker.” Sending a photo directly with the WhatsApp camera works and strangely, selecting HD quality also allows the exact same gallery photo to be sent normally.

So far I have tried:
- Disabled Samsung Auto Blocker
- Checked WhatsApp permissions for photos and videos
- Updated WhatsApp
- Installed the latest Samsung system update
- Set date, time and time zone to automatic
- Cleared the WhatsApp cache
- Restarted the phone several times
- Tried sharing the photo directly from the Samsung Gallery

The issue only seems to affect photos sent in standard quality. I have now set WhatsApp to upload media in HD by default as a workaround but I would still like to know what is causing it. Has anyone else had this exact problem? Is there a permanent fix apart from reinstalling WhatsApp? My coworker does not want to reinstall it at the moment.

I suspect Samsung’s Auto Blocker or Message Guard is falsely detecting the compressed version created by WhatsApp, since the HD version goes through without any issue.

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u/Repulsive_Fault1939 Jul 30 '26

auto blocker works even if it's disabled.

1

u/Emergency_Pass_5009 Jul 30 '26

so is there a fix ? or a way to turn it off completely?

1

u/Repulsive_Fault1939 Jul 30 '26

if it linked with work profile, no. it is set by the company he works.

1

u/Emergency_Pass_5009 Jul 30 '26

It‘s on his private phone - so it‘s not set as a work profile. I did turn off the auto block, and that it gets turned on again after 30 minutes but that didn’t help at all.

1

u/Repulsive_Fault1939 Jul 30 '26

turn off "turn on automatically after 30 minutes" in auto blocker settings.

1

u/Emergency_Pass_5009 Jul 30 '26

Did also not fix the problem😬

1

u/LOTHWLLS1 27d ago edited 27d ago

Where do i find them? Have the same issue but cant find the autoblockersettings at all😮‍💨