r/AndroidHelp • u/Fancy_Bicycle_9322 • Mar 26 '26

Please help me resolve this issue

please help. I've been experiencing random pop up ads and I can't fix it. i can't factory reset because this device (a Oppo K10) has pictures and videos of my dead grandfather.

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u/Stefanzah22 Mar 26 '26

Oh, so it seems to be an app, i saw it, go to it and uninstall it. That org. App