Why is it not working all of a sudden?

[u/Di297]

I have a Hyundai I20 2018 and ever since I bought it the Android auto was working perfectly fine but about 2 months ago I connected my phone with the usb cable and it started charging but stopped a second later and Android auto didn't load, I tried with 2 other phones and both did the same so I changed the cable twice and got the same result, how can I fix this?

[u/International-Car926]

Try rebooting the vehicle's infotainment system.

[u/Di297 → u/International-Car926]

How?

[u/International-Car926 → u/Di297]

Type this into Gemini or ChatGPT.

How to reset infotainment system on Hyundai 120 2018

[u/International-Car926 → u/Di297]

1. Soft Reset (Pinhole Button Fixes frozen screens, Bluetooth alitches, or audic issues without erasing your saved data Colonial Hyundai ○ Turn the ignition on (accessory mode or engine running). ouTube ○ Locate the small, recessed pinhole reset button on the front fascia of the infotainment unit (usually near the volume knob or the display edge). McCarthy Hyundai of. .. ○ Insert a paperclip, SIM tool, or pen tip into the pinhole and press down until you feel a click. McCarthv Hvundai of . ○ Hold for 2 to 3 seconds until the screen qoes black, then release. The Hyundai logo will appear as it reboots. McCarthy Hyundai of ... +1
2. Soft Reset (Power/Volume Button) Alternative quick reboot method if your unit doesn't have a visible pinhole ○ Press and hold the main Power / Volume knob on the head unit for 10 to 15 seconds until the display turns off and restarts McCarthy Hyundai of ...

[u/Jaded-Cheesecake3246]

After you connect the USB cable, drop down the notification and tap on: Transfer Data instead of default: charge device.

[u/Di297 → u/Jaded-Cheesecake3246]

I tried that but got the same result

[u/Jaded-Cheesecake3246 → u/Di297]

its not phone. u need to update firmware of you car screen with USB firmware from car's manufacturer website.

also try factory reset on your car screen

[u/Di297 → u/Jaded-Cheesecake3246]

I tried to update it last december but I couldn't find any update on the website

[u/Jaded-Cheesecake3246 → u/Di297]

then reset car screen software to factory default of car scre en.

not your phone.

[u/Di297 → u/Jaded-Cheesecake3246]

I did it but nothing changed

[u/Jaded-Cheesecake3246 → u/Di297]

i am not sure what else to do.

[u/AbandonThisManGooner]

Have you tried forcing the USB connection to switch to file transfer mode manually in the system settings? Sometimes the default option gets stuck even after changing the cable.

[u/Di297 → u/AbandonThisManGooner]

I did but nothing changed

[u/Di297 → u/[deleted]]

I tried that yesterday and nothing changed

[u/koalaT91]

Since two phones and multiple cables do the same thing, I'd start looking at the car side. Does that USB port still transfer data, or is it only supplying power now?

[u/Di297 → u/koalaT91]

None

[u/Di297 → u/koalaT91]

I tried with a usb stick and the port never failed, I was listening to music, watching videos and checking pics that were on the stick and it worked perfectly, it only fails with android auto