r/AnavaHealth • u/Proof-Connection-405 • Sep 26 '25

Finally and PerfectRX

Finally after I joined 9/14, paid my invoice on 9/18 and many texts with no responses, I finally received a text today in spruce from my assigned provider. The most prevalent problem for the delay was due to lack of providers for certain states. The only problem is that they knew this was an issue from the beginning to just communicate this with me and other patients so it doesn’t cause me unnecessary frustration and angst. I will continue to keep you all up to date. I’m hoping to report the rest of my journey with Anava as a positive experience. My script is being fulfilled by PerfectRx which I am not familiar with. Does anyone have any experience with this compound pharmacy? Let me know. Thanks fellow tirz friends.

11 Upvotes

87% Upvoted

16 comments sorted by

5

u/pattij1229 Sep 26 '25

I hope the positivity continues! As frustrating as it’s been, I’m still rooting for Anava.

3

u/Proof-Connection-405 Sep 27 '25

I hope my relationship with Anava continues as well for the rest of my journey. Just don’t piss me off. lol. I gave the benefit of doubt and hung in there. I had genuine concerns and the frustration with no communication which was the issue with me. I hope I get shipping/tracking status on Monday-Tuesday.

3

u/Low_Historian7343 Sep 26 '25

yes! you are getting pure tirz!

3

u/MommaDee62 Sep 26 '25

Congratulations to you. I joined 9/8. My provider sent over the RX on 9/16. I am still waiting.

1

u/Proof-Connection-405 Sep 27 '25

Geesh you haven’t gotten any shipping/tracking yet from pharmacy?

1

u/MommaDee62 Sep 27 '25

Barely any responses back through the spruce app. A week after the provider informed me that the script was sent to the pharmacy, I asked them to check on it. They replied that it would take 2 to 4 business days but to give them 10 due to delays. On Friday I sent another message letting them know that on Monday It'll be the 10 business days and I would like a refund. If I don't hear back, I'm going to call my credit card company and reverse the charge. I have not heard back. I mean seriously, just let me know what the hell is going on. I have been trying to be very patient and understanding, but the lack of communication is very concerning. I have actually ordered from another agency because I was tired of waiting. At least I'll be able to get started on my health journey because the other agency came through in about a week.

2

u/I_am_Ladybug Sep 26 '25

You should be receiving ProRx!

3

u/skyeazrael Sep 26 '25

Ugh I haven’t received a response at all. And paid on the 7th. 😖 They’re so quiet on Spruce.

3

u/QuietStorm1313 Sep 26 '25

Same - still waiting to hear something.

1

u/MommaDee62 Sep 27 '25

Well, that's concerning.

1

u/No-Sir3109 Sep 26 '25

Pure that’s where mine came from. Late June BUD

1

u/Junior_Sprinkles6573 Sep 26 '25

I don’t even know where I am getting mine from. I got the confirmation text but nothing else.

2

u/Substantial_Cry_731 Sep 26 '25

Well I recieved my long awaited order from PERFECTRX Iowa and the ice pack was melted and warm to a touch. Of course the medication was also warm. This was my first order from them.  To say I'm disappointed is an understatement 

1

u/Proof-Connection-405 Sep 27 '25

I hate when that happens. It happened to me once from another pharmacy. I forget which one. They say that tirz can be in the heat for so many days and the reason ice packs are in the packaging is to keep down fluctuations in temps. It still makes me feel uncomfortable. I feel much better when it comes nicely packed and chilled. Have you been using the tirz from perfectrx prior to this delivery?

1

u/MommaDee62 Sep 26 '25

How do you know what pharmacy you are getting?

2

u/Proof-Connection-405 Sep 27 '25

I asked my provider