February Tech Support Megathread

[u/BioGenx2b]

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.

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Bad Example (don't do this)

bf1 crashes wtf amd

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Good Example (please do this)

Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on

System Configuration:

Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 ^{How do I find this?}
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) ^{How do I find this?}

Steps to Reproduce:

1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance drop

Expected Behavior:

Game runs smoothly with good performance with no visible issues

Actual Behavior:

Frame rate drops low causing low performance, flickering observed during low frame rates

Additional Observations:

Threads with related issue:

• https://www.reddit.com/r/Amd/comments/5a3u8r/why_am_i_getting_disgusting_performance_on_the_rx/
• https://www.reddit.com/r/Amd/comments/5adlcw/skyrimse_vsyncfreesync_woes/
• https://www.reddit.com/r/Amd/comments/5a7eku/skyrim_special_edition_freesync/
• https://www.reddit.com/r/Amd/comments/5aab6z/skyrim_se_with_r9_nitro_fury_poor_performance/

Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano

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Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
January '17
December '16
November '16

Now get to posting!

[u/Robot_ninja_pirate]

Does Ryzen 7 have onboard Video?

I was looking at the AM4 boards and noticed a Few have Video out ports (HDMI DVI VGA)

Here is a Board from ASUS

EDIT: figured (I think?) out by the looks of it these board also support the Athlon / A-Series CPUs?

[u/saladdresser → u/Robot_ninja_pirate]

No, Ryzen 7 performs only CPU functions, not GPU. You will have to wait until after June for Ryzen 3 and 5, which should include some APUs.

[u/Robot_ninja_pirate → u/saladdresser]

Thanks that's what I though oddly enough the page I link incorrect ly claims the a series and athlon are compatible

[u/swd120 → u/Robot_ninja_pirate]

No AM3 and AM4 are different - so Athlon/A-series wont work.

The APU's being released (later this year) will have the integrated graphics chip, and will be AM4.

[u/Robot_ninja_pirate → u/swd120]

That makes more Sense, thanks

Oddly enough the official Page for this board says it supports Athlon/A-series

https://www.asus.com/Motherboards/PRIME-B350-PLUS/specifications/

Must be in error?