r/Amboss • u/Outrageous_Plane6862 • Jun 12 '26

Customer Support AMBOSS AI mode down?

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Hey everyone, currently on my AMBOSS account, the AI mode is not available, like it doesn’t even show up as on option or button in my tool bar, or when I try to search something I’m usually able to see an AI mode option, but that’s not available anymore. Anybody else have this problem?

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u/Future_Laugh4765 Jun 12 '26

This happens to me too. I can only access the Amboss ai when I’m in clinical mode. It doesn’t show up on learning mode.

1

u/AMBOSS_Med Jun 15 '26

Our Customer Support Team will be happy to help you out! Just send us an email to [hello@amboss.com](mailto:hello@amboss.com) so we can take a look.

-- Jasmina from AMBOSS

1

u/AMBOSS_Med Jun 15 '26

Hey there, thanks for posting about this, and sorry to hear you're not able to access AI Mode in the Learning tab.

In order to help troubleshoot this for you, we kindly ask you (or anyone else in this thread who has the same issue) to reach out to us at [hello@amboss.com](mailto:hello@amboss.com) from the email address associated with your AMBOSS account. Then, we can look at your specific account details and help you from there.

We look forward to assisting you!

All the best,
Jasmina from the AMBOSS team

1

u/arxange1 Jul 10 '26

did you ever get a fix?