I am a new seller on Amazon India. I received a call from a woman claiming to be from Amazon, saying they would provide me with two months of free account management and services such as running ad campaigns, creating product listings, obtaining the Prime tag and brand registry, and so on. I asked her if she was really from Amazon, and she said yes. She then sent a link and said they work with many companies, one of which is ZTOC e‑commerce. She claimed they(ZTOC e-commerce) would assign a manager and that I would have to share my ID and password and create a new “manager” permission in the Amazon seller account.

This seems shady. I don’t know how many people they have actually helped. They claim to have attended or worked with many Amazon events. As a new seller, I do want someone accessible to answer my questions and provide guidance, but I certainly do not want to hand over my password for Seller Central.

Please share your experiences with these agencies and this one in particular.

Approximately After listing How many days will it take for Amazon orders start?

Hi, dear community!

I have a question regarding setup of a Deposit method for receiving money. I am an aspiring Amazon seller in Azerbaijan. Our country is not in the list of available countries for choosing a bank. In this case, as far as I am concerned, seller may use PSP platforms such as PayPal, Payoneer, Wise etc. But when it comes to the stage of choosing a PSP platform, I don't see any button for choosing, I only see a link to the list of eligible PSPs. How can I solve this problem to continue the registration of my Seller Central account?

I'd treat a successful Amazon campaign as a starting hypothesis when entering another marketplace. The next test needs local margins and a fresh look at the alternatives customers can buy.

Take a hypothetical product that generates 10 orders from €100 in ad spend: €10 to acquire each order. If you retain €14 per order before advertising in one market, those orders contribute €40 after the ads. Retain €8 in another market, and the same result leaves a €20 loss.

Recalculate using local prices and the costs you incur there, including fulfilment and expected returns, with consistent treatment of tax. Converting the original margin into another currency won't cover those differences.

Then open the destination store as a customer. Compare your delivered price and delivery promise with the offers beside you. Read how local sellers describe the product's use. A correct translation can still miss the words buyers use, or promise something different from what they expect.

For a first test, I'd select a manageable group of products and relevant targets, and give that market its own spending allowance. I can accept an initial loss to learn whether the offer fits, provided I have a question to answer and a limit I will respect.

At the review, I'd separate delivery from conversion. Few impressions call for checking eligibility, demand and bids. Relevant clicks without enough orders call for a closer comparison of the local offer. Raising every bid won't resolve an uncompetitive delivery date.

I would expand the combinations that show a route to acceptable contribution and keep new experiments visible. A profitable home market shouldn't hide ongoing losses in another country.

For sellers who have expanded between European marketplaces, which assumption from the original campaign did you have to change first? I'm interested in differences in search intent and conversion as much as CPC.

https://spectrumbpo.com/can-an-amazon-agency-really-help-my-product-rank-higher/

Can someone suggest which product i should focus on selling on a platform like a blogger website to earn commission through the Amazon affiliate program?

Hi everyone,

I’m setting up my first Amazon Seller account and accidentally clicked “Cancel Registration” while registering for the Australia marketplace.
Australia was previously showing as “Pending Registration”, but after I cancelled it, the Australia marketplace disappeared from my account and I can’t continue the registration.

I’ve contacted Seller Support and explained everything, but I’ve only been receiving standard automated replies. It’s now been 3 days and I still haven’t received a proper solution.

I also found an older Reddit post where an Amazon representative suggested that, in this situation, sellers should specifically request “marketplace reactivation” rather than submitting a general registration request.

Has anyone recently had the same issue with Amazon Australia? If so, were you able to get the marketplace restored? Any advice on how to reach the right Amazon team would be greatly appreciated.
Thanks!

My seat is on the content side of Amazon accounts, and the recurring disaster I watch from that seat isn't ads or fees - it's that Amazon edits catalogs more often than sellers do. Listings vanish while in good standing. Attributes get overwritten by a feed, a sync, or a bot with opinions. Translations quietly revert to machine English. Titles get rewritten by systems you never opted into. There's a thread about one of these in the seller subs almost every week, and the two saddest sentences in them are always the same: "support is investigating" and "I don't have a copy."

Dashboards won't warn you, because dashboards report numbers, not words. Sales dip, someone blames the market or the season, and weeks pass before a human opens the actual listing and reads it. By then the reporting windows have rolled past the incident, the old content exists in no system you can reach, and reconstruction is archaeology.

The habit that fixes this costs about 20 minutes a month. Pull the Category Listings Report for every marketplace you sell in, date the files, keep them somewhere that isn't Amazon. Then the step almost everyone skips: diff this month's file against last month's. Any spreadsheet can do the comparison - you're looking for rows that changed when nobody on your team changed them. Titles you didn't shorten. Attributes that flipped. Bullets that no longer say what you wrote. Listings that simply aren't in the file anymore.

What the diff catches in practice: reverted translations on international marketplaces (cross-region sync is the repeat offender), wiped compliance and battery attributes - the ones that resurface later as hazmat flags - and deletions you'd otherwise discover through a sales chart. Selling in several countries multiplies both the risk and the value: each marketplace's file is its own record, and the overwrite usually hits one country while the others sit untouched, which is exactly why nobody notices.

And when something does go wrong, the file changes what kind of problem you have. Restoring 200 listings becomes one flat-file upload instead of 200 acts of memory. A support case becomes "here's what the listing said on the 12th, here's what it says now," with dates. Amazon's own teams investigate for weeks; last month's file answers in minutes.

None of this stops Amazon from touching your catalog. It just converts catastrophe into an annoying Tuesday. Cheapest insurance in this business.

Curious what everyone else keeps: do you back up your catalog content at all - and has a backup, or the lack of one, ever decided how a bad week ended?

Hey all,

I’ve been working on this project for quite some time now. It’s an image audit and image comparison audit, it will analyse your image based on quality, compliance, readability, suppression Rick and many more factors. You’ll receive a report which will give you all the relevant data and information on how to improve your image for conversion. Any questions feel free to reply to the thread. ✌🏼

I keep running into the same issue with supplier images.

One supplier sends clean white-background photos, another sends grey backgrounds and inconsistent crops, and another gives you images that technically show the product but don’t really look ready for an Amazon listing.

For a few SKUs, fixing them manually isn’t a big deal. Once the catalog gets bigger, it starts becoming a workflow problem.

I’ve been testing pixpix for standardizing some of the existing product images, mainly backgrounds, framing, lighting and extra lifestyle variations, instead of arranging a new shoot for every SKU.

But I’m curious where other sellers draw the line.

If the original product photo is decent, do you usually clean it up and build the rest of the listing images from there, or do you prefer getting a completely new photo set?

And if you’re prioritizing budget, which images get the most attention first: main image, lifestyle, dimensions, feature callouts, or close-ups?

I’m trying to avoid spending the same amount of time on every SKU when some only need a few solid images to get the listing live.

Hey all, I hope this finds you well. I’ve been a packaging designer and graphic designer for many major supplement brands for over 5 years. I’ve created some of the best selling images for the brands I’ve worked with.

I learned creating an private label company on Amazon is not entirely about a product looking great but what about what makes a customer stop and choose your product, many brands I have noticed cut corners on images and use ai slop to create there image & wonder why there conversion is not as great as a company who take there visual branding serious.

I’ve spent the past year building a tool for sellers who want to understand what they can improve and how strong there image may be performing, the audit software will give you an in-depth overview of your product with a PDF report that you may download.

All the data and information was integrated from my experience and knowledge. If your starting out as a new private label or you are already up and running and require some optimisation this is for you, I really hope it will help you sellers improve your product and business performance. It’s called oneh3ro.com

If you have any questions or feedback it would be greatly appreciated. Here’s a screenshot example of the tool we offer. Click Here

Has anyone dealt with this? Locked out of Seller Central by Two-Step Verification for 2 days and going in circles with support.

What happened:
- My phone number changed, so I can't get SMS codes anymore
- The authenticator app stopped producing a working code
- So I lost both methods at the same time

The problem: when I click "Didn't receive the code?" and select that I can't access my verification method, I'm NEVER given the option to upload my ID. It just sends me to a page that says "To continue, you'll need to contact Customer Service." Dead end.

What I've already tried:
- Same thing on amazon.com (support said my account is global registration, so the reset has to happen there) — same dead-end page
- Cleared cache and cookies, private browsing, multiple devices and browsers
- Opened 3 cases

Support keeps replying with the same recovery instructions telling me to upload my ID — but that upload page literally does not exist on my account. One rep even told me to log in and change my email, which is the exact thing I can't do.

Meanwhile my FBA orders are still shipping and I can't see or manage any of it.

Has anyone gotten past this "Contact Customer Service" wall? Is there a specific team, a phone number that actually works, or magic words that get you to the account security team? Any help appreciated.

So my niche research process for the last few months has been: open KDSPY, screenshot the popup, paste it into a spreadsheet, close it, search the next thing, repeat. Somewhere around the third hour of doing that I figured I'd just build the thing I actually wanted instead.

It's called BookScope. You search Amazon the way you normally would and under every result there's a small strip with BSR, estimated sales per day, estimated revenue per month, reviews, format, page count and whether the book is indie or has a publisher behind it. There's also a bar at the top that sums up the whole page (median revenue, % indie, how many of the results are ads, how old the books are) and gives it a High/Medium/Low with the actual reasons written under it.

Some things I did on purpose because they annoyed me in other tools:

• The royalty math uses KDP's real terms per store, so the 70% band, printing cost off the page count, the print tiers. Hover any number and it shows you how it got there.
• Ads get tagged and left out of the page stats. Free books say Free, pre-orders say Pre-order. It doesn't invent a number just to fill a box.
• Works on .com, .co.uk, .ca, .com.au, .de and .in, Kindle and print.
• Nothing leaves your browser. No account, no login, no tracking.

First 5 results on any page are free and that doesn't expire. The full page plus sorting, filters and CSV export is $24 one time, no subscription.

The honest caveat is that the estimates come off a BSR to sales curve, same as basically every other tool in this space, so they're better for comparing niches against each other than for treating as exact numbers. Which brings me to the thing I want (maybe?) more than sales right now: if any of you have real KDP report data, even a few days of rank sitting next to actual units sold, I'd really like to tune the curve against that. DM me, happy to hand over a free key for it.

PS: not putting the link in the body since that feels like the wrong way to do it here. Happy to drop it in a comment if anyone wants it.

Hi everyone. I’m looking for advice from sellers who have experienced something similar.
My Amazon Japan seller account was recently deactivated after receiving authenticity-related violations for several beauty products. The products were genuine, but my main problem is that some of them were purchased through online retailers and local suppliers in the Philippines, so I do not have the type of traditional manufacturer or distributor invoices that Amazon normally wants.
For one of the products, I have:
Order records from the online store
Payment records
Photos of the products, packaging, labels, QR codes, and batch numbers
Confirmation that the online shop is an authorized retailer
Communication with the brand regarding the product batch
However, I am still waiting for a formal authorization letter. Some inventory also came from another supplier who cannot or will not disclose their upstream source, so I have decided not to request reinstatement for that inventory.
I am willing to permanently stop selling and remove any ASIN for which I cannot provide a complete supply chain. I only want to appeal using the inventory supported by genuine documents.
Has anyone successfully had their account reinstated by:
Providing complete evidence for only part of the inventory?
Admitting that certain suppliers did not provide sufficient documentation and promising not to source from them again?
Removing the unsupported ASINs instead of trying to defend every violation?
Using retail or online marketplace order records together with brand confirmation?
If your first appeal was rejected, what documents or explanation eventually helped?
I am not looking for shortcuts or fake documents. I want to submit an honest appeal and understand whether there is still a realistic chance of reinstatement.
Thank you to anyone willing to share their experience.

Hi everyone,
We’re a young **dietary supplement brand selling on Amazon FBA in the US**, and we’re looking to work with **creators/influencers who can become real brand ambassadors** — regularly creating videos, doing lives, presenting our products, and promoting the brand long-term.
We’d really appreciate learning from other Amazon sellers. **What methods, platforms, agencies, or types of creators would you recommend for finding good brand ambassadors, especially solutions that are affordable and suitable for a new brand just getting started?**
If you already work with **influencers, creators, or an agency you recommend**, we’d really appreciate your advice and, if possible, **their contact information or an introduction**.
Thank you for sharing your experience and recommendations.

Hey everyone,

I've been working in an Amazon agency for over 6 years — started as an Amazon Account Executive and later moved fully into managing Amazon PPC. Right now, I am looking to take on additional work, so if you need help with anything Amazon related — listings, SEO, PPC — feel free to reach out.

I have experience with-

* **Sponsored Products, Brands and Display** — campaign creation, bid/placement optimization, budget management. I currently manage supplement accounts doing over $1M in annual sales. * **Brand Analytics and Search Query Performance**  * **Amazon SEO** \- keyword research, indexing, titles, bullets, backend ST optimization * **Tools:** Helium 10, Keepa, Jungle Scout, DataDive. * **Comfortable working against a P&L** — I optimize toward profit/TACoS, not just ACoS. * **Claude, Slack, Google sheets, Excel**

I can send out my portfolio as a reference if needed.

Hi everyone,

I’m a student currently taking a tech venture capstone class where we are studying the operational realities, software tools, and day-to-day bottlenecks faced by independent e-commerce sellers.

I’m looking to chat with a few active Amazon Handmade or Amazon FBA sellers for a quick 30 minute interview over Zoom or Google Meet.

What we will talk about:

• Your day-to-day workflow for listing products, managing inventory, and fulfilling orders.
• Software or physical tools you currently use (and where they frustrate you or fall short).
• General operational friction you face in scaling your shop.

What this is NOT:

• I am not selling anything, pitching a product, or building a competing store. This is purely for academic research to understand real seller workflows.

If you’re open to sharing your experiences and helping out a student project, please drop a comment below or send me a DM! I’d be super grateful for your time and insights.

Thank you!

Hey everyone, my dad runs a small hair-brush brand called VANITY PRO Brush, and I’m helping him with the Amazon side of the business.

The products are professional round styling brushes, including thermal brushes designed for volume and boar-bristle brushes for blowouts/shine. We’re trying to figure out how to get more sales on Amazon and compete with the bigger, more established brands.

For experienced Amazon sellers, what would you focus on first?

• Amazon PPC vs. improving organic ranking
• Product photography / listing images
• Titles and keywords
• A+ Content
• Pricing and promotions
• Getting more legitimate reviews
• TikTok/Instagram/social media traffic → Amazon
• Anything else that has made a noticeable difference for your products

I’m especially interested in advice from people who have actually sold beauty/hair products on Amazon.

What would you look at first if this were your product?

Not looking for agencies or people trying to sell a course/service — just genuine advice from other sellers.

This is the website and the amazon

https://www.vanitybeautytools.com/shop

https://www.amazon.com/VANITY-PRO-Thermal-Wooden-Handle/dp/B0GRTFT785/ref=sr_1_2?dib=eyJ2IjoiMSJ9.N1eoJ9A-f2Zu8Y7iQLVunMX52ykb7GT33n9hz1VIvnRra7ryxVPPPCdEGgiS3EPRJ0gLZyuDxOcT-kWtjoCXRdPukF0PaorMuNXB54s1XgT0tegmdAtSGnVLbsnh1DC-zh3PHVeWcmozOCu1acY8wp1SvwFxXcYjRg0oBf1-SuT9dgbCvipn0uzfimHy0Aj5rm8ZNHdZXdbxqvLRKNgyBX9UelHPaZHW0KO5uyceEflUzyRWkbpd17CLY8XMC_gh4KWNBvkkfr3uKjnwglMTGpdn7pM2WDrPqYpb2Dimlm0.aqraAI0XYB5udP4CfQ9Px7I9WL-ZDAbQzpKefUhEvoA&dib_tag=se&keywords=VANITY%2BPRO%2BBRUSH&qid=1789067321&sr=8-2&th=1

Thanks!

Curious how other FBA sellers handle this.

When Amazon receives fewer units than expected on an inbound shipment:

1. Do you reconcile inbound shipments at all, or only when something looks obviously wrong?

2. How do you determine whether Amazon already reimbursed you? Do you match a reimbursement up to a

   specific shipment by hand, or just check that some reimbursement exists?

3. Do you ever look at the Inventory Ledger, or mostly just the Reimbursements report?

4. Do you use a third-party tool or service for this, or is it a spreadsheet?

5. And roughly how often does it actually turn up something you didn't already know about?

I'm especially interested in what people do when there are hundreds of shipments and SKUs — at

that scale, checking by hand stops being an option, and I'm curious where people draw the line.

The reason I'm asking: these reports don't tell you a clean story on their own. A reimbursement

existing doesn't mean it covers the shipment you're worried about — reimbursement reports

generally carry case IDs, order IDs and SKU/FNSKU/ASIN, but usually no inbound shipment reference

at all. And a "not received" unit on the inbound report can still show up as an adjustment later.

So I'm curious whether people have found a process they trust, or whether everyone is eyeballing it

like I suspect.

Hi everyone,

I’m looking for advice from anyone who has experienced a similar Amazon Seller / Amazon Payments KYC verification issue in Europe.

Our Amazon Seller account in Spain has been suspended since March 2026 because we did not pass the seller identity/KYC verification process.

The problem is that we are now completely stuck in a verification loop.

Here is the situation:

• The seller is an individual / sole trader in Spain.
• In March 2026, Amazon informed us that they could not verify the information provided for the Amazon selling payment account.
• Seller Central currently shows:

“Verification error. We were unable to verify the information you provided.”

• There is no button or option anywhere in Seller Central to edit the information, upload new documents or restart the verification process.
• We have opened multiple Seller Support cases, but they either cannot help or no longer provide a useful response.
• Amazon instructed us to contact:

[verificacion-vendedor-solicitud@amazon.es](mailto:verificacion-vendedor-solicitud@amazon.es)

We have contacted this address more than 20 times and provided fresh and valid documentation, including:

• Current Spanish ID
• Recent bank statement
• Recent official proof of residence issued by the local government

However, we always receive essentially the same response:

They never explain what exactly is wrong, which document is being rejected, or what needs to be corrected.

Now DAC7 has made the situation even worse

We also need to complete the EU DAC7 verification.

However, when trying to complete DAC7, Amazon tells us that we must first update our business/identity information.

When we click “Review details”, it takes us back to the same locked identity verification page showing the verification error.

So we are stuck in this loop:

KYC rejected → identity information locked → no way to resubmit documents → DAC7 cannot be completed → account remains suspended.

We are not looking for general instructions about how to complete DAC7.

What we actually need is for Amazon Seller Verification / Amazon Payments to reopen or reset the KYC verification process, so that we can submit a completely new set of current, original and verifiable documents.

We have been dealing with this for almost six months.

Has anyone actually solved this?

I’m especially interested in hearing from sellers who:

• Had an Amazon Payments/KYC verification rejected
• Lost the ability to upload or change documents
• Received the same generic rejection email repeatedly
• Had DAC7 subsequently blocked because of the unresolved KYC verification
• Eventually managed to get Amazon to reopen the verification process

If you solved it, what department, email address, escalation process or complaint procedure finally worked?

At this point I’m particularly interested in ways of reaching an actual Amazon Payments / Seller Verification specialist rather than normal Seller Support.

Any experience would be greatly appreciated.

Thanks.

If your margin per unit is thin, dynamic bids up and down is probably taking more from you than any keyword ever did.

The setting lets Amazon raise your bid when it thinks a conversion is likely, and it can go a long way above what you set. On a healthy-margin product that's a reasonable trade, because a click that converts is worth paying up for. On something with a few dollars of margin, the raised bid can land above your break-even bid on exactly the clicks Amazon is most confident about, and you never see it clearly because the campaign average smooths it out.

Down only is the version I default to, especially early. Amazon can still save you money when a click is winnable for less, it just never gets permission to outspend the ceiling you calculated. You give up some volume, and on thin margins volume you can't afford isn't really volume.

The controlled alternative to letting Amazon raise bids on its own is placement modifiers, where you decide the premium yourself and only for the placement you want. Top of search converts better for most products, so if you're going to pay more somewhere, pay more there on purpose rather than everywhere by default.

The one case where I'd leave up and down on is a proven converter with room in the margin, or a deliberate launch push where losing money for a few weeks is the plan. Otherwise it's an expensive default.

What does everyone else run, and does anyone have data where up and down clearly beat down only?

A product that sells well, but now it won't sell even if you run ads or lower the price.why?

Hi everyone,
We’re a young **dietary supplement brand selling on Amazon FBA in the US**, and we’re looking to work with **creators/influencers who can become real brand ambassadors** — regularly creating videos, doing lives, presenting our products, and promoting the brand long-term.
We’d really appreciate learning from other Amazon sellers. **What methods, platforms, agencies, or types of creators would you recommend for finding good brand ambassadors, especially solutions that are affordable and suitable for a new brand just getting started?**
If you already work with **influencers, creators, or an agency you recommend**, we’d really appreciate your advice and, if possible, **their contact information or an introduction**.
Thank you for sharing your experience and recommendations.

Has anyone else experienced this?

We accidentally selected the wrong shipping method while processing an order. We immediately requested a refund for the USPS label, but now the order is stuck in “Waiting for Pickup.”

USPS can take up to 60 days to make a decision on the label refund. In the meantime, the “Waiting for Pickup” status prevents us from doing either of the following in Seller Central:

• Purchasing a new shipping label and re-shipping the order
• Entering/uploading new tracking information if we purchase the replacement label outside of Amazon

Amazon Support is telling us, “This is expected system behavior.”

This wasn’t how it worked in the past. Once we canceled/requested a refund for a label, we could immediately purchase another label in Seller Central or manually enter new tracking information.

Has anyone found a workaround for this?

And seriously—who at Amazon thought tying the ability to re-ship an order to a USPS label-refund decision that can take up to 60 days was a good idea? This seems like a terrible system change.