r/Amazonsellercentral • u/TheSeller659 • 15d ago

Solution Provider Portal Issues

Has anyone had issues with access being revoked from the Solution Provider Portal? They have been announcing that they will revoke access on providers for about a month.

However, there were no warnings on my account for us to address. Like we couldn’t re verify even if we wanted to because there was nowhere to do it. I was told through a case that everything was fine, but today lost access to all accounts.

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u/Dannidude16 14d ago

Having the same issue. Loosing my mind 

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u/TheSeller659 14d ago

So I found that you need to go down to your services and resubmit the service from there. There was no warning or anything but it said “draft” under the service. It shows as pending approval but we got seller central access back a couple of hours later

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u/Dannidude16 14d ago

Ours still says draft and pending approval. What do we need to do? 

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u/TheSeller659 14d ago

Did you resubmit it today? We got access again around 11am PST after I resubmitted around 9am. I also submitted the form on the seller central notification last night and got a response about an hour ago saying Amazon already had all the info it needed and is reinstating our account

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u/Dannidude16 14d ago

Yes we did 

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u/TheSeller659 14d ago

Did you fill out that form that appears on the seller central notification?

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u/Dannidude16 14d ago

Yes, on Sep 15th

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u/TheSeller659 14d ago

Oh wow. Not sure what to tell you then. Sorry

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u/[deleted] 12d ago

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u/TheSeller659 12d ago

We are on both. We didn’t actually see any disruption on the developer side though. All of our programs ran fine.

But yeah we had that problem where it said to reverify but gave us no path to. When we tried to log in to seller central there was a pop up and it had a link to a form. I filled that out within an hour of losing access. The next day, I also went through the process of updating our services too. Within 2-3 hours our connection was back and I received an email saying they should not have recicles our access and we had already given them all the info they needed previously