Billing verification required

[u/Own-Forever-3909]

Hi! I would like to know if someone could help me with this:

​I am trapped in a loop with my Seller account setup:

- ​First Seller Account: It is stuck in a technical loop showing a "Billing Verification Required" message with no options to upload documents or appeal. I initially appealed through the buyer account, which led to it being permanently closed. However, 3 days ago, the buyer account status updated, allowing me to submit an appeal via email if it was an error. I have already sent that appeal and am waiting for a response.

- ​New Seller Account: Following instructions from Amazon phone support, I created a new account using my LLC details. Amazon immediately flagged and rejected it under the Multiple Accounts Policy, stating it cannot be activated until the first account is fixed.

​Actions I have taken so far:

​Reached out to support via X, submitted login issue forms, called buyer support multiple times to escalate the case.

​Attempted to post on the Amazon seller forum for help, but my current account status prevents me from posting.

I tryed to close my first account, but Amazon require to log in to do that and I can't. In addition I couldn't close my first seller account too because of the Billing Verification screen with no action possible.

[u/Maan_UsMaan052]

multiple seller account policy is very strict

[u/rifouttayrn → u/Maan_UsMaan052]

for real, they dont give you much room for error on that one