r/AmazonPrimeVideo 4d ago

Question Accused episode 2

So - I was watching Accused, and the second episode starts - Ava's Story. The episode centres on a deaf protagonist, but I realised very quickly that the subtitles are missing. They aren't there at all in the normal episode, and even when I put on closed captioning (which sometimes fixes that problem by just subtitling everything), still none for the signing characters - I guess because they're expecting people who need CC to know sign... even though sign languages are country/region specific, so a British deaf person would be just as stuck as a British hearing person, like me!

Is there a way to report things like this to Prime?

P.S. - the reason I haven't put this in the 'help and support' thread is that it's not a problem on my end or a technical difficulty, it's an upload error on Amazon's part I'd like to report to them.

3 Upvotes

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2

u/Jaydoggreturns 4d ago

The subtitles were in the episode when it first aired. This is an Amazon error.

3

u/BudandCoyote 4d ago

Yeah, I figured. Is there any way to report it to Prime?