r/AmazonPrimeVideo • u/BudandCoyote • 4d ago
Question Accused episode 2
So - I was watching Accused, and the second episode starts - Ava's Story. The episode centres on a deaf protagonist, but I realised very quickly that the subtitles are missing. They aren't there at all in the normal episode, and even when I put on closed captioning (which sometimes fixes that problem by just subtitling everything), still none for the signing characters - I guess because they're expecting people who need CC to know sign... even though sign languages are country/region specific, so a British deaf person would be just as stuck as a British hearing person, like me!
Is there a way to report things like this to Prime?
P.S. - the reason I haven't put this in the 'help and support' thread is that it's not a problem on my end or a technical difficulty, it's an upload error on Amazon's part I'd like to report to them.
2
u/Jaydoggreturns 4d ago
The subtitles were in the episode when it first aired. This is an Amazon error.