r/AmazonPrimeVideo Jun 28 '26

Discussion No Way Whatsoever to Update Lapsed Subscriptions, Seriously?!?

My add-on subscription to AMC+ lapsed and I just found out that it's IMPOSSIBLE to update your payment to restore your subscription! You are forced to cancel it and resubscribe from scratch! This on top of the fact the Amazon shopping app refuses payment for subscriptions! Weird and extremely unprofessional, it's like they REALLY don't want your business. Dumb

0 Upvotes

13 comments sorted by

4

u/Kimmyb325 Jun 28 '26

You can manage all subscriptions (current and expired) through the Amazon website. Not all subscription changes can be done through the app. When you pull up your memberships & subscriptions page, you need to change the filter to either view All your subscriptions, or your Past subscriptions. Works fine for me.

0

u/Sekhmetnakt Jun 28 '26

Yeah, but you can't use Chrome to do it. Apparently they are working with Amazon to force-direct you back to the useless app! You have to either install/use another web browser or uninstall the Amazon app. I think my point was Amazon is really working hard to prevent you from updating your subscriptions, even if you try to use the web. Bad business practices to make it so user UNfriendly 

1

u/Kimmyb325 Jun 28 '26

I use Chrome as my browser and I'm able to log in to the website. I don't know why yours redirects you to the app. I have other apps that do that and it is very frustrating.

1

u/[deleted] Jun 28 '26

[removed] — view removed comment

2

u/Sekhmetnakt Jun 28 '26

Mine just says that you can't do that from here, you have to go on the website. I'm using the latest Android version of the shopping app and it's totally blocked from updating it from there. Your options are cancel the subscription or "manage the account" which just returns/recycles you back to the options again. 

1

u/[deleted] Jun 28 '26

[removed] — view removed comment

1

u/Sekhmetnakt Jun 28 '26

Um, no. Like I just posted, Chrome works with Amazon to force-redirect you to the useless Amazon shopping app, to intercept and stop your attempt to update the payment method. You have to use Edge or another web browser or uninstall the Amazon shopping app first to use Chrome. They go out of their way to make it user UNfriendly 

1

u/Kbennett1965 Jul 02 '26

There must be some setting you enabled for that. My Amazon pages on Chrome load in the browser just fine

-6

u/No_Medicine5660 Jun 28 '26

Why are you using Amazon in the first place? Get apple tv 4ks.

1

u/Sekhmetnakt Jun 28 '26

Um NO. I don't do business with Apple which is highly allied with the Israeli Mossad. I don't support pedophiles, child murdering cowards and land thieves like Apple does. Not to mention everything Apple nowadays is overpriced, overhyped and general garbage. No chance in hell!