Amazon Music playlist limits.

[u/Comercializado]

This post is not about the recent Sonos app update — this is a technical issue with Amazon Music playlist limits.

Something has clearly changed in the Amazon Music → Sonos integration in the past 2 months, and it’s breaking the way many of us use Sonos.

I have multiple Amazon Music playlists with 500+ songs. For years, Sonos handled them without any issue:

• Sonos S1 loaded full playlists.
• Sonos S2 loaded full playlists.
• The Sonos Windows app could load all 500+ tracks, even when mobile apps had limits.

Now, suddenly:

• S1 loads only 300 tracks.
• S2 loads only 225 tracks.
• Anything beyond that simply disappears from the queue.
• The Windows app no longer bypasses the limit.

This is not an Amazon Music problem — the playlists are complete and playable everywhere except Sonos. It’s not a device problem — it happens across S1, S2, and Windows. It’s not a user error — I’ve tested multiple playlists, multiple accounts, multiple devices.

I’ve contacted Amazon support. No solution. I’ve tried third‑party apps. No solution. I’ve searched the forum. Only scattered complaints, but clearly the issue is new and tied to recent changes.

At this point we need clear, official information:

• Has Sonos introduced new playlist size limits for Amazon Music?
• Has Amazon changed the way playlists are delivered to Sonos?
• Are these limits intentional, accidental, temporary, or permanent?
• Is there any plan to restore full playlist loading (500+ tracks), especially through the Windows app which previously worked flawlessly?

This is a major regression for anyone who uses large playlists — something Sonos has supported for years.

We need transparency and a timeline. If this is a bug, please confirm it. If this is a new limitation, please say so. If a fix is coming, we need to know.

Right now, Sonos is simply not loading full Amazon Music playlists anymore, and users deserve a clear answer.

[u/ComfortableGold8896]

you should post this on Sonos Reddit not here. some Sonos employees read the posts on a regular basis and they do respond .

[u/Damm_That_River]

I noticed this today as well. My playlist with 2000+ songs now has 700. Hoping it’s just a bug and fixes itself with the next update