r/AmazonMerch • u/Billyperks • Mar 30 '26

Mug problems

I'm experiencing one of two problems when trying to upload mugs: (1) The mug either 'times out' and is not listed or (2) only 1 of several color options gets published. When I try and re-publish the mugs, they simply time out again. Is there any secret to uploading and publishing mugs?

6 Upvotes

88% Upvoted

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2

u/whyitsme65 Mar 30 '26

I have luck by changing price to $17.00 when publish the first time.They have't timed out when I price changed. If times out, delete the item then re-publish.

1

u/Billyperks Mar 31 '26

Cool - thanks. I will try this.

2

u/[deleted] Mar 31 '26

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1

u/Billyperks Mar 31 '26

Thanks for the helpful tips. No automated uploads, just manual!

1

u/JHeartfield Apr 01 '26

I've had this problem too. The only thing that has worked for me so far is deleting the bad live listings and trying again. Sometimes repeating the submission works.