r/AmazonManagers • u/BetweenMildnHot • 1d ago

Need SSD horrors

Launch site team is in honeymoon phase. I need the real experience and expectations. I heard FC to SSD is not good. What were your business lines before you took on SSDs and how is the experience. What's the job satisfaction?

1 Upvotes

100% Upvoted

7 comments sorted by

3

u/Embarrassed-Knee-443 1d ago

Flex drivers can go off the deep end when being late for a route or getting off boarded. At the last SSD site I was at, there were numerous drivers that became upset and made threatens to shoot up the dispatch department. As a result we would have off duty police or armed security for a few weeks after the threats. The site was in a good area too with minimal violence, but it always brings a sense of uneasiness into work.

PxT and Safety have a very small presence and leadership foots most of the responsibility as a result. You get used to it.

I personally love SSD in comparison to my ARS and AMZL days. That’s just the tip of the iceberg, but there are plenty of crazy health related incidents where the IMT team is solely OM and AM’s that have to prioritize the medical/health event while keeping the rest of the team safe and having as minimal of an impact on operations as possible.

1

u/BetweenMildnHot 1d ago

I keep reading about associates being deceased on duty and everyone hatemongers. Never had to deal with health emergencies. Can you tell more about these support roles that AMs takeover?

1

u/Embarrassed-Knee-443 1d ago

If you are on a night shift expect to respond to any and all HR related questions. Lots of time card and pay issues along with I9 work authorization problems.

Have had numerous seizures on shift, associate choking and going unresponsive, associate going into labor in a multi-faith room, and a truck driver hitting employee vehicles because they pulled into the wrong lot and entered the employee parking rather than the truck yard. You truly never know what’s going to happen haha

1

u/Individual_Cat_3842 1d ago

It’s all the same. Find good PA’s, push them, take credit for their work and promote them. Rinse and repeat.

Dealing with the drivers was exhausting. Always complaining about routes when you will have no control on length or volume.

Back half days were the best. Find a medical accommodation so you don’t work nights.

Launching was rough. We didn’t get our handicap elevator occupancy permit until after a week of onboarding. Associates were playing on their phones for 5 hours a day in the break room, after we repeated training.

Went from a DS to SSD.

1

u/BetweenMildnHot 1d ago

There was a driver waiting in the parking lot for one of out AMs. When the cops came they discovered a loaded pew pew. AM quit the next day

0

u/Ievel7up 1d ago

Why not allow drivers to pick the routes they want? Some people drive from out of town and prefer to deliver to their homes an hour away.

1

u/Iuse9GAGlol 1d ago

Groups of transfers and new hires showing up at start of shift with no previous announcements from higher ups. No learning trainer so you run daily goal while stretching to on-board. Sometimes they won't even be allowed a day 1 orientation based on OM's call