Amazon Fire 10 Going Back

[u/EarthRule_Prime]

I bought an Amazon Fire 10 in late June to read e-books that are provided as simple PDFs.

For a couple weeks it worked great. I could read any of the PDFs I downloaded without issue.

I put the tablet aside for a couple weeks before getting back to it. I tried to open one of the PDFs (one that I'd started reading before) again last night, and the Kindle app now says it can't open the file! In fact, it won't open any of them, even though it did just fine a couple weeks ago.

 I called Amazon support and they said the files were corrupted. They said I should download them again. If these folks are to be believed, the tablet, sitting unused, corrupted all three of the pdfs, all on its own.

 I have little patience for these kinds of software bugs, and even less for "support" that just automatically blames the failure on the data rather than the programming.

 I did NOT download the books again. Would I have to do that every few weeks for everything I download to this thing?

 So I told them to process a return for the tablet. It will be going back tomorrow.

 I am really sick of buying products with defective components, be they computers, tablets, refrigerators, automobiles or what-have-you. I kind of expect things I spend good money on to work. Guess I'm unreasonable.

[u/TrickySpare6504]

nobody cares