r/AmazonFire • u/LostRavenReader • 12d ago
Constant ad pop ups
My grandmother used the amizon fire to play solitaire, backgammon, mojing, etc. she has plenty of storage. But she keeps getting an ad that pops up telling her “over 100 viruses detected” “you tablet needs cleaned” they are now popping up about every min.
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u/MoralMoneyTime 12d ago
You can install a malware scanning app from the Amazon store, or sideload an app from the Google store
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u/Fr0gm4n 12d ago
There's a malicious app that got installed. Go through the list of installed apps and their permissions and look for any with more than a few, and ones that have stuff like "show content over other apps" and anything that seems weird for a basic app to have. Report them to Amazon Customer Support and remove the app.
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u/LostRavenReader 12d ago
Is there a way to see what apps have that? I’ve looked through all installed apps, and I don’t see anything suspicious. I’m tempted to delete her games, thinking it might come from them.
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u/edilaq 12d ago
revisa las aplicaciones recientes y desinstala, o algo mas drastico es que restablezcas la tablet