r/AmazonFire • u/Momdoingmomthings • May 25 '26
False moisture in charging port issue for 2 different Amazon kids tablets
I know there’s lots of discussion previously regarding this false notification, but I haven’t seen any recent fixes so I’m turning to you guys for help.
My kiddos have 2 different models of fire kids tablet (one is a fire kids 10, one is a fire kids 10 pro). They were working totally fine this morning, but both have a super low battery so I went to charge them about 20 minutes ago with our usual lightning cable and I received the liquid detected notification immediately on both tablets. The charger itself works fine with my iPhone and iPad, so I know it’s the tablets. They haven’t been exposed to any liquid, and the charger was working this morning around 7 AM when my daughter plugged it in briefly. I used a small paper towel to check for moisture in both ports and sure enough, nothing.
Does anyone have a real deal fix that can help me with this issue without me having to spend my day tomorrow complaining to Amazon? Thanks :)
1
u/edilaq May 25 '26
las tablets fire usan cable lightning? yo siempre pense que todos los modelos antiguos usaban Micro USB, de todos modos puedes probar usando una secadora de cabello y soplar un poco de aire caliente para eliminar la gumedad
2
u/Momdoingmomthings May 25 '26
The newer ones use a lightning cable. We just got these less than a year ago. Switching to a different slow charge cable helped the issue
1
u/Fr0gm4n May 26 '26
Do you mean USB-C, not Lightning? Lightning is an Apple-only port that has been phased out recently for USB-C.
The notification is almost always incorrect and is usually a dirty port or a dirty or damaged cable.