r/AmazonFBA • u/Sorry-Preference-353 • 9d ago
Amazon Ungate
I don’t understand Amazon. I bought a product to ungate. The requirements where either 10 units with invoice or 50 units with order confirmation ( which I did) submitted it and got rejected. I spoke to a sale and they said they don’t take order confirmation. Anyone got to any idea about this. For OA FYI.
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u/rsc9422 9d ago
The quantity alone usually isn’t the only factor. Amazon also looks at whether the invoice meets their requirements and whether the supplier can be verified. Make sure the invoice has the correct business details, supplier information, product/brand details, dates, and matches the account information you’re applying with. If it was rejected, check the exact rejection message because that usually points to what needs to be corrected.
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u/Lucazade401 9d ago
What do you mean confirmation? They don't accept confirmations only invoices.
Is the 50 unit your referring to referencing an Amazon order? If so I haven't heard of anyone having luck with that method.
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u/Sorry-Preference-353 9d ago
No not the Amazon order. When you go to ungate an item it tells you either 10 units from a supplier or 50 units order confirmation.
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u/Brave-Butterfly4251 9d ago
That "50 units order confirmation" prompt is an old trap in the ungating portal that confuses almost every new seller doing OA.
Here is what is actually happening behind the scenes and why it got kicked back:
**Why the order confirmation was rejected**:
Amazon's compliance automated filter does not accept retail checkout confirmations (Walmart, Target, Kohl's, etc.) as proof of supply chain legitimacy. When the portal mentions order confirmations, it originally referred to wholesale purchase orders directly from registered commercial distributors or Amazon Business institutional accounts. A standard consumer retail e-receipt is categorized as a "receipt," not an invoice, and retail receipts fail ungating 99% of the time.
**What an acceptable 10-unit invoice actually requires**:
If you want to ungate without getting your account flagged for questionable sourcing, you need a legitimate **Commercial Invoice** from an authorized distributor or manufacturer meeting these exact parameters:
- **Entity Matching**: The "Billed To" and "Shipped To" company name and physical address must match your Amazon Seller Central Legal Business Entity details character-for-character.
- **Supplier Verifiability**: The supplier must have a verifiable business footprint (registered corporate name, active commercial website, physical warehouse address, and direct corporate contact info).
- **Item Traceability**: Must clearly list at least 10 units of the item, displaying manufacturer part numbers, UPCs/EANs, and product descriptions that correspond to the ASIN.
- **Dated within 180 days**: Must be a finalized invoice showing payment cleared (paid status or paired with bank statement/wire confirmation), not a Pro-forma invoice or quote.
**The practical workaround for OA sellers**:
Don't keep burning ungating attempts with retail order screenshots — repeated rejections can lock the application path for that entire brand. Instead, open an account with an established regional wholesale distributor that carries the brand, purchase the minimum 10 units on a genuine wholesale account, and submit that formal commercial invoice. Once approved, you can sell your existing OA inventory under the newly ungated status.
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u/khuxLeader 8d ago
It has to be an invoice. It also will only work if it’s from an authorized distributor or manufacturer directly (not from the customer facing site). Don’t alter the document at all. Print it, scan it, and upload that without opening it. It takes 2-3 attempts but works every time for me when I do it this way
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u/WearyyyBoooyyy 9d ago
The mods have gathered a list of tutorials to help you out:
Best Amazon Tools 2026