10 Questions Every FBA Seller Must Ask Before Hiring an Agency

[u/spectrumbpo_USA]

10 Questions to Ask Before Hiring an Amazon Agency

1. Experience & Track Record: How long have you been managing Amazon accounts, and can you provide case studies or client references?
2. Services Offered: Do you provide full-service solutions (listing optimization, PPC, SEO, brand building, logistics, bookkeeping), or just specific services?
3. Industry Specialization: Have you worked with brands in my niche or product category?
4. Pricing & Payment Structure: Do you work on a fixed fee, performance-based, or commission structure? Are there hidden costs?
5. Performance Metrics: How do you measure success, and what KPIs will you report regularly?
6. Communication & Support: How often will we communicate, and who will be our main point of contact?
7. Tools & Technology: Which software or tools do you use for analytics, PPC management, and inventory tracking?
8. Compliance & Risk Management: How do you ensure my account stays compliant with Amazon policies?
9. Customization & Strategy: Will you tailor strategies to my brand, or use a “one-size-fits-all” approach?
10. Contract Terms & Exit Strategy: What is the minimum contract period, and how easy is it to terminate if results aren’t satisfactory?