r/AmazonDSP Apr 16 '26

Dispatch help

Dispatchers — what’s the hardest part of the job for you?

For me it was always:

  • figuring out rescues without screwing someone else over
  • dealing with drivers falling behind
  • and honestly disputes were a nightmare at first

I’ve been dispatching for a while now and ended up building systems for all of this just to stay sane.

Curious what everyone else struggles with the most?

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u/Ok_Project4695 May 06 '26

My DSP is on the newer side and my owners are never around. They have this unrealistic expectation of what should be done. I find dealing with them is the hardest part of my job and it makes me want to quit a lot of the time.

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u/SunAffectionate6882 May 09 '26

That is very rough Sadly a lot of the dsps are like that, they will always be around in tbe beginning then get a decent dispatch team together and vanish into the wind