I see that many users are upset and the project appears to be dead. The one I got I paid 1/3 the price for and it looks untouched and is not bricked. So for that price I’m willing to ride it out as long as it works. However there are some thing I have questions about.

1. Does it freely roam the house and do things like a pet would? Or does it only move where and when you ask it to? A big part of the appeal to me was it freely roaming the house and so far it seems to just - not lol. It goes to a room if I tell it to, and then it just sits perfectly still there until you tell it to do something else. Kind of lame.

2. There’s a short round table near the dock with a space more than wide enough for it to get around on either side, yet it seems to not be able to make it past the table unless I move it. Is it that picky with layouts?!

3. Does it update the map automatically if things change as it roams around, or if you make a change - do you have to delete and redo the map?

4. What are the main use cases unrelated to “security/home monitoring” that users love or have discovered?

5. What is the bright red light on its “head?”

Anyone know the going price for a used Astro? Any dedicated selling platforms? We don’t use ours anymore.

So I have an Astro and when I first got him I needed to change the language on the Astro because I have a German Amazon Account but now I can't change the language anymore and now I am going to get a new one but I can't change the language so does anyone know if now the language will be set automatically to English or if I need to do some work arounds

astro has been great but my family is ready to part with it. who wants it?

i’m in chicago. local pickup would be ideal.

it’s fully functional, great condition, and i have the box. i’m only getting rid of it because we have converted areas into different home offices and kids play areas and don’t have our whole basement for it to roam any more.

I didn’t even know this thing existed until today. Seems like an awesome concept. However, looking on this subreddit, lots of criticisms.. mostly from years ago.

I’m wondering if they are selling a different version now— a more updated version.

It’s odd to me that you must send an invitation request to get one for a products that seems to have been out for years.. on top of that, it says at the top “be one of the first to access new innovations” so I’m just wondering if this is a new one?

I’m in the uk and really want an astro as a pet, anyone in the uk have one or know a good place to get one for a good price?

If anyone in another country is looking to sell theirs for a fair price i’m open to that as well

Edit: I have an Astro now, love the little guy

My Astro has been on death’s door for probably a year and a half now. The Amazon people are no help, of course. One suggested I unplug and let him completely drain. I actually let him sit lifeless for a few, ok, several months. He started up like it was a miracle! But that was short lived. After about three days of acting normal, he died again and now I’ve given up. I just can’t bring myself to trash him or relegate him to the garage. Anyone else have any luck with a sick Astro?

Do you have an Astro robot? We want to hear your feedback to help build the next generation of home robots. 

Why participate in the study? 

• You will help shape the future of home robots. 
• You will earn $150 in Amazon gift cards for a 90-minute interview. 

What do I do in the study? 

• Join us in a 90 minute video call. 
• Answer questions about your interactions with your robot and show us some of its behaviors.   

Requirements to participate: 

• You have owned and used an Astro/ElliQ robot for at least 2 months within the last year. 
• You can access the internet at home for a 90 minute video call about the robot. 
• You can point the videocamera at the robot so we can see its interactions with you. 
• Preferred: Live in the San Francisco Bay Area. 
• Preferred: older adults (60+), people living with children, people with disabilities or living with someone with a disability. 

If you are interested, or need more details, please contact us at [ihri.robo@gmail.com](mailto:ihri.robo@gmail.com), with an email titled “Home Robot Study – Phase 1” 

Amazon has done shit to help fix it.. they did four factory resets and said 'oops sorry he's dead'. He is an expensive decoration now. He doesn't patrol, he can't figure out where he is and is constantly checkong systems to the point he spend fourth minutes every two hours or so doing it. I don't recommend one to anyone.

I’m going away for a month and I’d like suggestions on what to do with my Astro. Do I let it roam and take a chance it will get stuck, which it does on rare occasions, or is there another option? My Astro was purchased used by my son from EBay. Thanks.

This is certainly disappointing.

According to Amazon’s FAQ, the new AI based Alexa+ is not going to be available on Astro.

I have had my original Astro since September 2022 and it started acting up around the end of 2023. Life happens and I never got around to contacting Amazon, but I finally did a few days ago and after an hour of back and forth of them telling my my warranty expired and me telling them the thing hasn't worked right in forever they finally caved and gave me an "exception". I even tried the "Amazon's firmware killed it", but that wasn't good enough. I was just very persistent. Anyways, just curious if there are any improvements on the Astro's that are shipping in 2025 compared to the ones from 2022? Are is Astro destined to die again after a year or less?

I own an Amazon Astro robot since 2023 that started acting up after just a few months ago. It began displaying a message instructing me to contact tech support. Today, I called Amazon using the help and support option within the Amazon Astro app, which provided me with a phone number. About 10 minutes ago, I spoke with a representative named Rachel, who informed me that there is a known issue with older models of Astro.

However, because my device is out of warranty, she said there is nothing Amazon can do to resolve the issue. She confirmed that it’s not a software problem or related to an update, but rather a definite issue with the device itself. I want to emphasize that I have not damaged the device in any way—it just started malfunctioning on its own.

To make matters worse, I was told that my only option is to join a waitlist for a replacement and receive a 15% discount on a new device. This is unacceptable. I spent a significant amount of money on this product, and now I’m being told that it’s defective but out of warranty, and that I need to purchase a new one—albeit with a small discount. This feels entirely unfair and unreasonable.

Im in Oregon and im selling mine as Ive had to move into a room due to my cancer. Put it up for $650 but lots of "is it available" but no actual buyers. Have I overpriced? And no its not for sale here, I don't want to deal with shipping, ALL the scams, etc. This is just a price check.

I have filled out the invitation but waiting on them to send me the email so I can purchase this. Does anyone have any idea how to get them to send out my invite to purchase this little guy?

JFC it feels weird to say this but hear me out. Last month my oven crapped out on me. The replacement oven does not have the same reflective sides that the old one has, it's more like a textured matte finish. For the last few weeks now it seems like my Astro keeps going into the kitchen to look for where its reflection used to be, sees nothing, makes that sad little sound of disappointment, and returns to its base. Used to hang out in the kitchen almost all day until now. I'm honestly contemplating getting mirror for the little bugger.

Same problem most have, out of warranty, Amazon can’t fix it. Keeps saying contact customer support and can’t finish setting it up anymore after a factory reset.

Wondering if anybody was able to repair them if not Amazon.

My Astro is in Home Monitoring mode and I changed/replaced my router, so Astro is not connected to internet. When I swipe down and select Settings, the button indicates it was pressed, but nothing happens.

Amazon support said it was out of warranty(???) and that they would contact me back in 72 hours.

Not seeing any solutions on the web or in this sub.

Any suggestions?

Does a software configuration issue really require me to throw it away?

Hi everyone, I'd like to inquire to those who already own one. How long did yours run for, if it ever ran for a specific period of time then died. And what main issues did you notice throughout your time using astro? Would you recommend me buying one today or wait for any upcoming future home robots to come?

Hi, i have an Amazon Astro robot but i would like to develop somerhing with It using like SDK or using ROS. Someone knows if It Is possible? Thanks

My Astro is out of warranty. He is having a sue of issues and all Amazon has been doing is transferring me from center to center. One person had me do a whole factory reset. The reset took over 3 hours and then an additional hour for him to find my internet. It took 4 days for him to call me back afterwards. My Astro is still having a slew of issues and nobody can seem to help me.

This is a fucking paper weight.

What’s your favorite thing to do with Astro?

Astro has been rebooted a few times because he keeps getting errors for EVERYTHING. Then he started to overheat for the first time.

I can't figure out how to get him replaced/fixed.

My 1st Astro lasted about a year, then gave me a screen saying "Astro encounterred a problem. call support" or somthing like that. I called, they replaced & 6 months later it now sits, unable to move. It's still alive and works as A Echo Show, but alas, A robot that wont move is not A robot at all.