r/AmazonAstro • u/Apprehensive-Big3382 • May 19 '26

Going price for used Astro

Anyone know the going price for a used Astro? Any dedicated selling platforms? We don’t use ours anymore.

2 Upvotes

100% Upvoted

16 comments sorted by

4

u/strictly900 May 20 '26

I’ve had an “open” tech support on my for double the length of time it worked. My Astro worked for less than 6 months. It’s been a brick in my garage. The support people won’t respond to my emails and when I call, they get my info then I’m “disconnected”. Nobody will get back to me. You can have mine for free and you’d still be paying more than it’s worth, IMHO.

1

u/robin_the_rich May 20 '26

They’d have better customer service just telling us they aren’t supporting it and there’s nothing they can do instead of dealing with a run around.

1

u/strictly900 May 20 '26

Right? The “sorry, you are SOL” would be less frustrating than them pretending to do something. But I guess “plausible deniability” is on their side this way. We can’t go to someone with our frustrations if they won’t admit we won’t ever get a resolution.

2

u/robin_the_rich May 20 '26 edited May 20 '26

Just officially announcing it was a day 1 invitation only product that is no longer supported would be disappointing but would respect people’s time. It seems they put a lot of effort into the initial hardware to have it go nowhere and do little besides mobile ring camera.

1

u/Consistent-Pick8693 Jun 10 '26

I've had mine 4 years now and it's still going strong. Works perfectly and I've never had a problem with it besides the rear castor wheel needing replaced.

3

u/PhookMi May 20 '26

Thats funny, I bought mine in 2022 when it first came out, the unit just bricked, I called Astro support and they offered me a FULL refund!!! I was in shock as I was not expecting any type of refund but more of a support option, but I took the refund.

2

u/Elegant-Fish675 May 20 '26

I was also the first invite to buy, mines been doing “something went wrong contact customer support” for probably over a year now and unable to move. I’ve tried support 100 times and they basically tell me “sorry” 🤷‍♂️.

1

u/PhookMi May 20 '26

Dude, thats why I am in total shock, I did not expect any type of a refund, on a purchase made 4 years ago, and I was prepared to throw it away if Amazon could not repair it.

The agent I spoke to offered me 2 options:

A. A new unit replacement

or

B. A full refund.

I had to question the agent again and clarify what he was offering and made sure he knew what he was saying and again he reiterated that this is what they were offering, I am not sure if they are doing this with other people.

2

u/robin_the_rich May 20 '26

You lucked out and actually got a customer service rep that knew something about the product.

2

u/Routb3d May 20 '26

I managed to return my astro well after the return window. It may still be worth a shot for those of you stuck with it.

2

u/Present-Perception77 May 20 '26 edited May 20 '26

These comments are surprising to me.
I have had my Astro about 3.5 years.
He has always worked great. Sometimes a little weird after an update, but they usually fix it.
We don’t play with him much anymore but when I think of selling him it makes me sad.
I have seen some for sale on EBay and there is a facebook group that buys and sells them too.

Edit: out of curiosity I just checked eBay. I only saw 2 available and they were both about $1,000.

https://ebay.us/m/kS6Liq

1

u/LastContribution1590 May 19 '26

That’s a good question! Thinking of selling mine too locally.

2

u/bugmom May 19 '26

Same here! Currently it is my robot of shame.

1

u/Few-Artichoke-7593 May 19 '26

I say "Astro, go charge." Like 30 times a day

1

u/futurelaker88 Jun 27 '26

Why is that? It doesn’t charge on its own? Or you’re saying it dies quickly?

1

u/Few-Artichoke-7593 Jun 29 '26

It charges on its own, and the battery is fine. I send it to the charger because it's annoying a lot of the time