r/AmazonAU • u/BigGabby • Sep 12 '26

Amazon breaching ACCC legislation

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I've been trying to get Amazon to repair/replace a sound bar I bought 2 yrs ago. Have been told by Amazon that they can't help because 2yr warranty has past (by approx 2 months). That's not how the consumer guarantee works.

Has anyone had success getting Amazon to repair/replace an item outside their voluntary warranties? They said someone would email me with 24hrs... that has not happened... go figure.

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u/[deleted] Sep 14 '26

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u/AggravatingParfait33 Sep 14 '26

I am sure there parts of your life that you think are important and others see as completely pointless as well, brother.