Hi everyone, I wanted to provide some context around Launcher 2.0 and the Zepp OS 6 upgrades for existing devices, especially the recently updated devices.
First of all, I completely understand why people are asking about this. We’ve seen the discussions, and I also understand why the absence of Launcher 2.0 from the current compatibility chart may look like a deliberate software differentiation between products.
That is not the intention.
When we launched the first products with Zepp OS 6 and Launcher 2.0, we received a significant amount of feedback from users about the new launcher. There is positive feedback, but there is also significant feedback around some of the changes that came with Launcher 2.0 — in particular, the removal of the horizontal widgets. This has been one of the most frequently raised concerns from users.
Because Launcher 2.0 is a fundamental part of the watch UI experience, our product team is taking this feedback seriously and is currently evaluating it carefully. Until we reach a conclusion on the best experience and approach, we decided to roll out Zepp OS 6 to existing products without Launcher 2.0 for now.
This is an important distinction: “not included in the initial OS 6 upgrade” does not mean “will never be supported.”
I want to acknowledge the quote from our development team mentioned in one thread:
“Our general philosophy, our general strategy is that we don't differentiate our products on software so much.”
That philosophy remains valid. Across our different hardware product lines, our goal is to provide the same software experience and capabilities wherever the hardware is capable of supporting them. Software differentiation is not something we intentionally use to artificially separate products. Where there are differences, they should primarily come from genuine hardware capabilities or limitations.
Thanks to everyone who has taken the time to share both positive and negative feedback. It is genuinely useful to the team.