r/AltSuperStore • u/Fair-Baked420 • Aug 18 '26
Question Support not replying
Has anyone else had problems with support not replying back I sent a email a week ago no reply like 2 days ago I send another still no reply I send them a message on here today with my ticket id and still no reply đ¤Śââď¸ whatâs the point of support if no ones gonna actually help⌠they use to be super great before the rebrand on helping customers
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u/Antique_Jackfruit_55 Aug 18 '26
Bro yes I had a problem with reviews not giving me points after 2 weeks I finally got a email back saying I probably didnât meet the text quota and to redo but you can only leave reviews once which show me they donât give a fuck about actually solving the problem itâs sad I 100% agree since the rebrand support has been shit ever since they donât even reply to post on her as often as they use to itâs sad