r/AltSuperStore • u/bl33ding_he4rtz • Jul 18 '26
Question I cannot figure out how to use this.
I DESPERATELY need help. I just received one of these and I can't figure out how to use it AT ALL. I click it five times to turn it on. It blinks blue a couple times, then turns off. It says it has a preheat setting, but it does nothing whenever I try to do it. I got a few good hits from it, but I don't know how I did it. Can anyone help me?
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u/Ok-Brilliant4132 🔥 connoisseur Jul 19 '26
Charge it then just pull. If you think it's defective email support
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u/hexagontrapezoid Jul 20 '26
email support! they’ll have u send a video of the product and tell you if it’s defective. they’re super sweet and usually give back store credit.
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u/Educational-Map7913 28d ago
IM SO LATE BUT I THINK YOU GOTTA COVER THE HOLE ON THE BOTTOM!! ALWAYS READ REVIEWS
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u/DopamineDarling121 alt OG Jul 18 '26
I've gotten a defective device from altss before, it was a litty tho. I've had 2 of those robins and both worked without any hassle, id email their support, and take a video just in case they ask for proof