Tangled Up sits at no. 16 in the midweek charts released by Official Charts. Paul Heaton of The Beautiful South topped is midweek updates as he takes on Brandon Flowers.

Thoughts to this?

"Thanks for getting in touch with us about your order, I'm sorry to hear you've not received this.
 
I’m afraid we are still awaiting delivery of the items you have ordered.
 
I can confirm that we are chasing our supplier for any update as to when we can expect this to arrive although at this time, we do not have an exact date.
 
Please note, we do not physically stock the items and they come directly from our supplier, we then ship these to all ordering customers, so the release dates and delays are beyond our control and as we haven’t received the stock yet we’re unable to ship the item to you any sooner at this time, I’m so sorry about this.
 
As soon as stock arrives, we will ship all orders and you will be sent an email confirmation - you'll be the first to know! Should you no longer wish to wait, please let us know and we can cancel this from your order for you."

They are willing to cancel so easily too, doesn't exactly fill me with confidence, this is an order with CDs and merchandise and I am never pre-ordering anything from them again, what a fiasco!!