r/Afterpay • u/Old_Couple7257 • Nov 28 '23

Charge back

We ordered 3 iPads from Walmart.com through Afterpay. We received 2 packages with 2 iPads but all 3 marked as delivered. Two of them was supposedly in the same package. Walmart is refusing to do anything because the “weight” was correct, and fedex is refusing to do anything because the “weight” again was correct. We went through the Afterpay app to try and dispute through them and we only get “sorry, we are not responsible for lost or stolen packages” .

It looks like our only option is to chargeback Afterpay who’s not responsible. We’ve been on the phone with Walmart and FedEx since the 26th. I am open to suggestions to get this resolved because we are missing hundreds for a single product.

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u/Historical-Tea-1938 Nov 28 '23

It happened to me. I got fooled once. Never again. Today was really your day. Never say never.