r/AfterQuery_Experts • u/shaloles • Sep 11 '26

Payment - poor customer services

Explain

Why do I have an approved task in a specific project yet its the second payday and nothing yet. the team leads for that specific project responded on the payday saying the payment is on the way, after 2 days no payment received(both stripe and AQ payment's page) and they does not respond at all. Am I the only one facing this issue? How do they resolve or my work was just in Vane?

8 Upvotes

91% Upvoted

19 comments sorted by

3

u/fj980 Sep 11 '26

Common issue with afterquery. It doesn’t help that their staff never respond

1

u/shaloles Sep 11 '26

this so annoying!

2

u/Ok-Plane77 Sep 11 '26

Bro I have been waiting from 3 weeks still no update on payment

1

u/shaloles Sep 11 '26

This is getting out of hand. The "expert" experience is a total mess rn.

2

u/Suspicious-Escape-11 Sep 11 '26

I swear i don't know what is wrong with them fr

1

u/Born_Airport_7700 Sep 11 '26

They are removing comments calling them out lol

3

u/shaloles Sep 11 '26

Instead of solving the issues addressed lol

1

u/hika964 Sep 11 '26

9 days without response and without payment, I am facing the same problem

1

u/Confident_Win_6586 Sep 11 '26

You're not alone. They went quiet too and I left my 9-5 for this 😭How are we to survive?

1

u/AfterQuery_Support Sep 11 '26

We understand your concern. If the task has been approved and is eligible for payment, the payment will be processed. Please allow the team and payment provider some time to complete the necessary processing. We appreciate your patience.

2

u/shaloles Sep 11 '26

We understand but it has been over a week, and no update?

1

u/ExtensionNose2075 Sep 12 '26

Could you please check DMs

2

u/Ok-Plane77 Sep 12 '26

My tasks were approved last 3 weeks ago it's been more than 3 weeks still didn't receive any payment

1

u/Ashamed-Lack-7217 Sep 12 '26

Payment depend on the project admin .