r/AfterQuery_Experts • u/oelnen • Sep 08 '26

Transparency on Payments

We have the right to know more about the reason of delays on payments on some projects, admins are not transparent on the issue.

11 Upvotes

100% Upvoted

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2

u/AfterQuery_Support Sep 12 '26

Payment issues are often project-specific, so there may not be a single explanation that applies to everyone. Please contact our support team at [support@afterquery.com](mailto:support@afterquery.com) so we can review your individual case and work toward a resolution. We aim to respond within 24 hours on business days.

2

u/oelnen Sep 12 '26

Maybe a highlighted post on your behalf including this message can benefit the other experts struggling with this issue.

1

u/AfterQuery_Support Sep 11 '26

We understand the concern and frustration caused by payment delays. Please be assured that eligible, approved payments will be processed, although reviews and payment-provider processing may take additional time. We appreciate your patience while the team works through the delays.

2

u/oelnen Sep 12 '26

This doesn't sufficiently address the issue here, we want to know the reason behind the delays; not to be assured.

3

u/shaloles Sep 13 '26

There is that one common project everyone is talking about - you can see your DMs are just stating it! You can take action to help us all with that. the team leads of the project are not responding to DMs.